PCM+ 1.6 Dashboard slow to refresh

[Anders_35]

I cannot for my bare life see why overall totals are relevant on a dashboard like that. The dashboard should give up-to-date info on "what's going on right now?", and should not confuse users by including old news.

Cheers,
Anders :)

[Les Ligetfalvy]

Anders,
I fully agree. The acknowledged totals mean nothing to me. The only thing I want to see is the unacknowledged totals.

I generally acknowledge events as soon as I see them and only delete them after I resolve the issue. I like to keep some of them not because I haven't resolved the issue, but rather as a reference to go back to later.

On further reflection, because of the auto-scaling, it will tend to diminish the at-a-glance impact of the summary, so I am starting to regret the compromise suggestion of the ghost highwater marks. I am now thinking that highwater marks should be settable as a preference and with them off, only unacknowledged would show.