3COM 3C16440

[tregnago_1]

Hi,

my customer has a broken switch 3COM 3C16440 equipped with the 3C12065 Fiber Optic Transceiver module.

- In any case, is the lifetime warranty still valid? Do we have to contact HP for repair?

- It's possible to reuse the old 3COM Transceiver in a new HP switch?

- It's possible to buy a new HP switch with an HP Transceiver that works with the existing fiber optic without have to change the cables/plugs or the transceiver on the other end of the line?

Thanks in advance

Kind regards

Simone Tregnago

[CJ_1]

Support for 3Com products is still the same at this time. You would either go through the 'esupport.3com.com' or contact the same support numbers you have always been using.

I suspect your product isn't covered but it can never hurt to call and confirm.

[SCOOTER]

3Com support http://h10148.www1.hp.com/services/contactSupport.html

The 3Com transceiver to my knowledge does not fit in any ProCurve switch due to the formfactor nor is it supported.

If I'm not misstaken it's a 10BaseFL with ST connection, and regarded as old technology. There will be no HP Networking units that support this transceiver or speed.

[tregnago_1]

Thank you guys.

So I think that the only thing to do is to contact 3Com support in order to repair the old switch.