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1810G and disappearing management

 
Highlighted
Occasional Advisor

1810G and disappearing management

I have a ProCurve 1820G (8 Port) switch. It seems the management on this stops working every few days.

I have it sending syslog messages, and regularly receive SNTP messages for a few days. These then stop, the web management stops too. Have to reboot it go get things back. Otherwise, it seems to switch OK. The syslog is set to debug, nothing appears other than SNTP, web login/logout and link up/down. It seems to keep no crash info, so port-reboot there doesn't appear to be any way to find out what is going on.

It is running P1.14, I've tried using the backup image - same result. Also tried re-loading the image, just in case.

It seems to be a software thing, so any ProCurve people here know of another release in the works? Happy to beta anything, done lots of that in the past on the 8100fl and 8200 series.

 

 

P.S. This thread has been moved from Switches, Hubs, Modems (Legacy ITRC forum) to Web and Unmanaged. -HP Forum Moderator

20 REPLIES 20
Highlighted
Respected Contributor

Re: 1810G and disappearing management

check for redundant links on the switch maybe you have a loop.

Also disable debug for now since it consumes the switch's resources.

Regards.
Highlighted
Occasional Advisor

Re: 1810G and disappearing management

No, no loops, everything stars onto the switch.

I tried running it with no syslog and log messages at default - still dies, just don't know when. Also tried https on and off, password blank or set.

Perhaps it's time to call support...
Highlighted
Respected Contributor

Re: 1810G and disappearing management

one more thing, is the switch on a rack ?
if not then call support, but also try to test the switch after unplagging all the links (stand alone) just to isolate the issue to the switch itself.

Regards
Highlighted
Frequent Advisor

Re: 1810G and disappearing management

I have the same issue with a 1810G-24 here.

If anyone find a fix, please let me know.

Thank you.
Highlighted
Occasional Contributor

Re: 1810G and disappearing management

J
I am running P1.14
no sntp, no syslog, no problems.

Good luck.
Highlighted
Occasional Advisor

Re: 1810G and disappearing management

I have disabled SNTP and all but the default logging. See what happens now.

It could be the SNTP I guess, it has a very short poll interval.

It does look like software probably a simple fix too, eventually.

Still happy to beta anything, if any HP people are reading this.
Highlighted
Honored Contributor

Re: 1810G and disappearing management

Hello,

is this only noticeable by this one switch? Log a call and let HP replace it.

Regards,
Patrick
Best regards,
Patrick
Highlighted
Frequent Advisor

Re: 1810G and disappearing management

Same problem here. Have to reboot the switch to get it back.
Highlighted
Frequent Advisor

Re: 1810G and disappearing management

By the way, did you guys find a fix for this?