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06-26-2016 06:32 PM
06-26-2016 06:32 PM
Broken firmware update website link for J9833A and J9834A PS-1810 switches
For awhile now the buttons on this page head to dead links - https://h10145.www1.hpe.com/Downloads/ProductsList.aspx?lang=en&cc=us&prodSeriesId=5384985
This page has a certificate problem as well. It is reached from the product page here by clicking the drivers, software and firmware link - http://h20566.www2.hpe.com/portal/site/hpsc/public/psi/home/?sp4ts.oid=5384985&ac.admitted=1466990597272.125225703.1938120508
Which in turn is reached from the product marketing page by clicking Technical Support/Manuals - http://www8.hp.com/us/en/products/networking-switches/product-detail.html?oid=5385017
Is there a different location to get the updated firmware or where this broken link can be reported to HP support?
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06-26-2016 09:46 PM
06-26-2016 09:46 PM
Re: Broken firmware update website link for J9833A and J9834A PS-1810 switches
I didn't see any certificate problems. And both download links show:
https://h10145.www1.hpe.com/hpweb_error.html?aspxerrorpath=/Downloads/ProductsList.aspx
The page you requested can not be found or displayed at this time.
With a Contact Us link to the left:
https://h10145.www1.hpe.com/help/help_contactinfo.aspx?cwp=2&SelectedTab=2
Hmm, after fooling around with it, the links started working. ???
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06-27-2016 08:35 AM
06-27-2016 08:35 AM
Re: Broken firmware update website link for J9833A and J9834A PS-1810 switches
@Dennis Handly wrote:I didn't see any certificate problems. And both download links show:
https://h10145.www1.hpe.com/hpweb_error.html?aspxerrorpath=/Downloads/ProductsList.aspx
The page you requested can not be found or displayed at this time.
With a Contact Us link to the left:
https://h10145.www1.hpe.com/help/help_contactinfo.aspx?cwp=2&SelectedTab=2
Hmm, after fooling around with it, the links started working. ???
The manually "fooled around with" link works. Thanks. HP should fix this. On a mac using Firefox, Safari, or Chrome I cannot access the unmodified links and get the error as you did. But I also get this certificate error on Firefox:
An error occurred during a connection to h10145.www1.hpe.com. Peer's Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE
Got the firmware now though so I'm good. ;-)
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06-27-2016 11:58 AM
06-27-2016 11:58 AM
Re: Broken firmware update website link for J9833A and J9834A PS-1810 switches
>An error occurred during a connection to h10145.www1.hpe.com. Peer's Certificate has been revoked.
Looks like the certificate was updated yesterday.