HP 1910 JG539A POE 24 boot file does not exist

[Eli85]

Hi guys ,

My switch doesnt boot up.

I found this topic

https://community.hpe.com/t5/Web-and-Unmanaged/Hp1910-24-specified-boot-file-does-not-exist/m-p/7112158#M4912

But the firmware is no where to be found .

I successfully uploaded a newer one but at the next boot the error was shown again ....

Any idea where I can obtain the exact firmware ?

[akg7]

Hello @Eli85 ,

What was the running software in the device?

What is the eror you are getting?

Here is the link to get software:

https://techlibrary.hpe.com/OfficeConnect/?SKU=JG538A

Thanks!

[Eli85]

Hi @akg7

I dont know the original firmware .... I have attached the error .

I have installed 1910-24-POE-JG539A_5.20.R1119 . I had assign ip address (via CLI) and even connected via http.

Very odd... It seems like no user or password is configured   ....... on a normal other switch the user name is admin and blank password as default ....

---

One more issue , my extended boot menu is quiet diffrent than any other aticle on the internet ....

Thank you

[Eli85]

============================================================================
Ctrl+Z: Access EXTEND-ASSISTANT MENU
Ctrl+F: Format File System
Ctrl+C: Display Copyright
Enter your choice(0-9): 1
Starting to get the main application file--flash:/JG539A-CMW520-R1105.bin!
The main application file does not exist--flash:/JG539A-CMW520-R1105.bin!
Starting to get the backup application
file--flash:/JG539A-CMW520-R1105_bak.bin!
The backup application file does not
exist--flash:/JG539A-CMW520-R1105_bak.bin!
Starting to get the secure application file--flash:/secure.bin!
The secure application file does not exist--flash:/secure.bin!
Booting App fails!

[akg7]

Hello @Eli85 ,

Are you getting boot menu like in below link:

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c04349201

I believe you are entering into 'Download application file to flash' option however software file is not available in flash.

Can you try to transfer file via XModem:

Please refer relase notes from below link:

https://support.hpe.com/hpesc/public/docDisplay?docId=a00019449en_us

https://h10145.www1.hpe.com/downloads/DownloadSoftware.aspx?SoftwareReleaseUId=22273&ProductNumber=JG539A

Thanks!

[Eli85]

Hi @akg7 

First , thank you so much !

I have successfully updated the firmware via cli & xmodem protocol .

However , the cli is not asking for any login username or password !!! Http same issue ....cant login via browser .

I used always the default HP = user "admin" and blank password ....

Any idea ?

[Eli85]

Hi @akg7 akg

Wonderful news !!!

I found the solution for the user and password issue .

First I had enble CLI mode using  _cmdline-mode on , password 512900 and than system-view commands.

Second I had disable "password recovery capability" by using undo password-recoveryenable command .

Third I had log into extended boot menu by typing Cnrl+B before the main appliaction is booting .

Than pressed 5 "Restore factory default".

Bingo ! Http is avilible (By using defaults)  !!!

Thanks!

[akg7]

Hello @Eli85 ,

Sorry I missed your post.

Good to hear that issue has been resolve.

Thanks!