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10-18-2018 08:13 PM
10-18-2018 08:13 PM
password HPE OFFICE CONNECT 1920S Series Swicht JL3851A
hello, I have a model swichte HPE OFFICE CONNECT 1920S Series Swicht JL3851A I do not have the password, is there any way to recover it without resetting or factory defaults?
the swicht has vlans and I do not want to reset
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10-25-2018 08:38 PM
10-25-2018 08:38 PM
Re: password HPE OFFICE CONNECT 1920S Series Swicht JL3851A
Dear Customer,
For Office Connect 1920S Switch series, you may check the below link, which states, if a user forgets the IP address or a Password, Factory reset is the only option left for us here.
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00023092en_us
Regards,
I am an HPE Employee