BSOD and NIC driver upgrade

[AMoore]

I have a HP Proliant DL580 G5 server with 8GB RAM, running Windows 2003 SP2 and Citrix. I have recently received random BSODs. The crash dump indicates a issue with the HP NC373i NIC (see attachment). The NICs are teamed. I plan to upgrade the NIC driver, but will I also have to upgrade the NIC configuration software that manages the teaming?

[Jags_21]

Hi,

The NCU addresses different issues with each version and also enhancements, which enables additional configuration.

The NIC firmware and drivers should meet minimum requirement rather than the NCU, but I suggest to keep all the firmware, drivers and utilities/management software upto date and HP is here in case something goes wrong to resolve the issues at earliest.

Thanks,

Jagadish

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For HP Guided Troubleshooting; http://www.hp.com/support/hpgt