HP Print Driver is Hanging my Term Serv App sessions at logoff

[Craig Van Noord]

Was dumbfounded when my TS sessions started hanging up after users would logoff. Brief Background of the Environment: Windows 2003 terminal servers runs an Oracle application locally, which is called from the Environment tab of each AD user (25 per TS). Printer is installed via login script - pointing to print server share.

We took a hard look at the sessions, and only after the RDP users print to their laserprinter (HP P4015) does the session hang at logoff. Looking under process' in TSM, the culprit seems to be the HP universal print driver PCL 5 (61.81.32.0) - specifically HPMUP081.BIN. What can be done to kill this process when the users logoff? For the time being it is keeping the TS session open with a blank screen.

[Pede]

Hello,
you can try with a wmi script that kill the process and then logoff the user.

[Mathieu Gagnon 2]

Hello,

I had the same problem with the HPMUP081.BIN process preventing a succesfull citrix logoff.

I followed the instruction on the following citrix page.
http://support.citrix.com/article/CTX891671

That fixed the problem I was having with Log-Off.

But I would like to know what bring that process up when you print and if it is needed or can be disabled if not?