Insight manager alerts

[Jon White]

I have a DL360 G4 which I recently brought online. In the past few days, I am receiving the following errors via e-mail alerts:

-----Original Message-----
From: CLT-INSIGHT
Sent: Sunday, October 02, 2005 3:20 PM
To:
Subject: : Remote Insight/ Integrated LightsOut Interface Error (9006):


Event Name: Remote Insight/ Integrated LightsOut Interface Error (9006) Event originator: clt-rightfax1 Event Severity: Major Event received: 02-Oct-2005, 15:20:19 Event description: Remote Insight/ Integrated Lights-Out Interface Error. The host OS has detected an error in the Remote Insight/ Integrated Lights-Out interface. The firmware is not responding.


Of all the Insight servers, interfaces, management consoles that I have set up, this is a new alert for me. Anybody have any suggestions?

[Igor Karasik]

Jon,
Try to update ILO firmware
http://h18007.www1.hp.com/support/files/server/us/download/23468.html
Also try to "Reset Integrated Lights-Out" (there is a button in the System Management page).

Igor

[Jon White]

When I tried to apply the 1.82 firmware, it errors out. The reason given is

Management processor rejected the firmware data.

[Igor Karasik]

Try to do offline update http://h18000.www1.hp.com/support/files/server/us/download/23563.html

[Jon White]

I have downloaded the CP005863.SCEXE file. However, I am not familiar with how to apply a Smart Component. I would appreciate it if somebody could give me some semi-detailed instructions how this method is used. Thank you!

[Igor Karasik · Accepted solution]

You have two options:
1)HP Drive Key Boot Utility
http://h18023.www1.hp.com/support/files/server/us/download/23062.html
See http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00218060/c00218060.pdf
for drive key boot utility usage

2) Firmware Maintenance CD
http://h18000.www1.hp.com/support/files/server/us/download/23331.html

[Jon White]

I downloaded the iso file for the Firmware CD and have completed the firmware updates.