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keep restarting

 
kadr
New Member

keep restarting

my HPProliant ML370 having windowws 2003 and exchange server,its virus and patches already updated and i am getting this errors
"The reason supplied by user domain\Administrator for the last unexpected shutdown of this computer is: Other (Unplanned)
Reason Code: 0xa000000
Bug ID:
Bugcheck String:
Comment: ff
and event ID is event id :1076, i dont know waht is the problem,if u can pls
2 REPLIES 2
Gary Cooper_1
Esteemed Contributor

Re: keep restarting

A couple of things...

Firstly, you say that its anti-virus software is up to date, but have you run a full system scan recently?

Secondly, are you running the latest BIOS? You don't say exactly what flavour of ML370 it is, but you should be able to find the BIOS through here - http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=uk&cc=uk&h_page=hpcom〈=en&h_client=S-A-R135-1&h_pagetype=s-002&h_query=Proliant+ML370

Also, have you run hardware diagnostics on this machine?

Regards,

Gary
Alan_152
Honored Contributor

Re: keep restarting

can you get the thing running long enough in safe mode to do a full virus and spyware scan?

On the other hand, the reason code is highly reminicent of a remote shutdown call from a workstation...