ML570 G1 - ASR Detected - Insight Diagnostic

[Farooq Saleem]

Hi,

I have ML570 G1 Server Windows 2003, 4 GB RAM (1GBx4), 4 Processors.

Server getting restarted on its own after some time. IML Logs (attached) showing ASR Detected By System ROM.

After every restart 3 processors fails, but after running BIOS from SmartStart CD, processor becomes available. there is no error during POST.

Can anyone help me to resolve this issue.

Also, i am trying to run Insight Diagnostic on the server, but it says product is not supported. Please tell me the version and link so i can download and run the Insight Diagnostic. (there is no fail or degraded item on Hp management homepage).

Thanks in Advance.

Farooq Saleem

[Farooq Saleem]

i posted it in wrong catagory.

[Igor Karasik]

IMHO you need to open hardware call and change CPU and probably motherboard

Before opening call make sure you have last firmware
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=327425&prodNameId=3285477&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-73e7147c53964e85850764aaf7