Server automatically reboots when Shutdown command is given

[Sayed Faiz]

Hi. We are using a HP ProLiant G4 DL380 Series server. I just noticed on of our servers running windows 2003 server that it is automatically rebooting itself after a shutdown command is given. Tried it several times but with the same result. It does shuts down and then reboots automatically. What can be the cause of this problem?!?

[Rune J. Winje]

Old BIOS can typically be a cause for this. Check that you have the latest BIOS and drivers - basically anything at a low level in (HW or kernel drivers).

Newest bios from jan 2008:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=397634&prodNameId=3288132&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-3c502ebf3d484b88bcbbd135ac


Cheers,
Rune

[Arian van der Pijl]

It can also be that there is a BSOD when shutting down. After a BSOD your computer will restart. So therefore your computer will not shut down because there might be a BSOD.

Try to configure the system without automatic reboot after BSOD. Then after shutdown the system will show the BSOD if this is the case.

Regards,
Arian!