Strange problem with Terminal Server

[gonzangus]

Hello, the problem is that sometimes (the problem appears randomly)when you are using the Terminal Server to access de Server and you select close session the server hangs. Of course this is a major problem to us because whe use this resource(TS)a lot.As a final note the server is running a Windows Server 2003 with SP1.

[Ivan Ferreira]

Extrange really. Do you have anything on the event log? Have you tried using tsweb?

[Igor Karasik · Accepted solution]

What you mean by "server hangs"? Server unexpected shutdown? Any errors in event viewer?

Recently we have problem with STOP error when user log off win2003 sp1 TS. This hotfix solve the problem:
http://support.microsoft.com/?id=901150

[gonzangus]

Yes is very strange, i don't know much more than i expose before because i'm new at this job and the log event's where deleted by someone before i was assigned to the task of resolve this issue. Anyway, thank's for the link now i will follow it to see where it takes me jejeje.

[Alan_152]

What hardware resources do you have on your TS?

[gonzangus]

It's a HP Proliant ml 110 G2 with 1GB of RAM, one 3.2 GHz Intel Pentium 4 Processor and 2 80 GB. Hard drives.
This server also act's as a DNS server and a DC.

[Alan_152]

You might, at least for diagnostic purposes and for the time being while you sort this out, consider using TightVNC for remote administration...

I want to make sure I understand you correctly -- you are using TS for remote admin, not application serving/remote desktop purposes -- correct?

[gonzangus]

Yes, that's correct.
I'm using also the VNC. The thing is that sometimes more than one want's to access the server (I know that this should not happen but I'm just an employee) and with VNC it's not possible.
Any way thank's to the link above I learn that this is possible an error introduced with the SP1 for Win server 2003. So it seems that I have to wait to the release of SP2 to solve this problem.

[gonzangus]

The solution, to buy a HotFix or to wait until the release of the next SP for win server 2003

[Alan_152]

You shouldn't be able to have more than 1 concurrent user if you are just in TS admin mode. I'd bet your TS licensing server is goofed up.