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01-07-2025 11:07 PM - last edited on 01-08-2025 07:48 PM by support_s
01-07-2025 11:07 PM - last edited on 01-08-2025 07:48 PM by support_s
Unable to invite existing user "Email cannot be in MDCP exclusion list."
Hi, I'm trying to invite our company HPE account to a customer Greenlake Workspace and I'm getting the error "Email cannot be in MDCP exclusion list."
I don't what is the MDCP list.
I'm logged with a Workspace administrator account.
thanks for your help
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01-08-2025 07:47 AM
01-08-2025 07:47 AM
Re: Unable to invite existing user "Email cannot be in MDCP exclusion list."
Hi Sanc6,
We will investigate this and provide further information. We also may reach out to you with a message as well for more information about this account.
I assume you have been able to invite other emails (indivudual email) to this workspace. You just havent been able to invite the company email account. Is that correct understadning?
Thank you-
Mark
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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01-08-2025 07:58 AM
01-08-2025 07:58 AM
Re: Unable to invite existing user "Email cannot be in MDCP exclusion list."
Exactly, we've been able to invite an individual user who didn't have an existing Greenlake account before.