HP XP P9500 paircreate : order to the control/command device was rejected

[hewlett]

Hello,

we have brand new installation of two node Windows 2008 R2 cluster with XP CA and CLX.
each node has presented 3 data luns from its local XP P9500 storage and one command device lun.
i was able to configure the horcm file for instance 10, start the raidmanager, run the pairdisplay command - ok.
but i cannot run the paircreate command.

please help.

C:\>pairdisplay -g VG01 -fcx
Group   PairVol(L/R) (Port#,TID, LU),Seq#,LDEV#.P/S,Status,Fence,   %,P-LDEV# M
VG01    volq(L)     (CL3-A-32, 0,   0)86290    b2.SMPL  ---- ------,----- ----- -
VG01    volq(R)     (CL3-A-36, 0,   0)54823   110.SMPL  ---- ------,----- ----- -
VG01    volf(L)     (CL3-A-32, 0,   1)86290   199.SMPL  ---- ------,----- ----- -
VG01    volf(R)     (CL3-A-36, 0,   1)54823   121.SMPL  ---- ------,----- ----- -
VG01    vole(L)     (CL3-A-32, 0,   2)86290   19f.SMPL  ---- ------,----- ----- -
VG01    vole(R)     (CL3-A-36, 0,   2)54823   122.SMPL  ---- ------,----- ----- -

C:\>pairdisplay -c -g VG01

C:\>paircreate -g VG01 -vl -f never
paircreate: [EX_CMDRJE] An order to the control/command device was rejected
Refer to the command log(C:\HORCM\log10\horcc_mdzdeedcwprt001_log.txt) for details.
It was rejected due to SKEY=0x05, ASC=0x26, ASCQ=0x00, SSB=0xB90A,0xB998 on Serial#(86290)



----

*****************************************************************************
            -  HORCM STARTUP LOG - Thu Mar 06 11:22:39 2014
*****************************************************************************

P.P.   : P9000 Raid Manager XP for WindowsNT/x64
Model  : P9000 Raid-Manager-XP/WindowsNT/x64
Ver&Rev: 01.30.03
Release: Production

(C) Copyright 1999-2013 Hewlett-Packard Co., All Rights Reserved


11:22:39-c5828-00000308- [horcmcfgrdf] access(conf_file) OK.
11:22:39-c5828-00000308- [horcmcfgrdf] access(check) OK.
11:22:39-c5828-00000308- [horcmcfgrdf] open(conf_file) OK.
11:22:39-cd140-00000308- [horcmcfgetent] HORCM_MON set the following values.[NONE][horcm10][1000][3000]
11:22:39-cd140-00000308- [horcmcfgetent] fseek(top) OK.
11:22:39-cd140-00000308- converted CMDDEV filename \\.\Volume{9aa286d9-a49a-11e3-9884-9cb65498dbbf} to \\.\PhysicalDrive4
11:22:39-cd140-00000308- grpname:[VG01] ipaddr:[10.32.47.56] port:[horcm10] are registered.
11:22:39-cd140-00000308- [horcmcfgetent] read(conf_file) OK.
11:22:39-cd140-00000308- [horcmcfgrdf] close(conf_file) OK.
11:22:39-cd140-00000308- [horcmcfgrdf] horccmddev(0) OK.
11:22:39-cd140-00000308- [horcread] cmddevopen() start
11:22:39-cd140-00000308- [horcread] cmddevopen() finished
11:22:39-cd140-00000308-                *****  horcread  *****
---ADDR--- -OFF-   0-1-2-3- 4-5-6-7- 8-9-A-B- C-D-E-F-     ------CHAR------
[0x0012d3c0]0000:   48495441 43484920 4f50454e 2052454d     HITACHI OPEN REM  
[0x0012d3d0]0010:   4f544520 434f5059 20535953 54454d20     OTE COPY SYSTEM   
[0x0012d3e0]0020:   44415441 20545950 45203031 00000000     DATA TYPE 01....  






11:39:06-e2518-00000308- SCSI : Check Condition.
11:39:06-e2518-00000308-                *****  SCSI SENSE DATA  *****
---ADDR--- -OFF-   0-1-2-3- 4-5-6-7- 8-9-A-B- C-D-E-F-     ------CHAR------
[0x0012e8e0]0000:   70000500 00000058 b90ab998 26000000     p......X....&...  
[0x0012e8f0]0010:   0000e680 00000000 00000000 00000000     ................  
[0x0012e900]0020:   00000000 00000000 00000000 00000000     ................  
[0x0012e910]0030:   00000000 00000000 00000000 00000000     ................  
[0x0012e920]0040:   00000000 00000000 00000000 00000000     ................  
[0x0012e930]0050:   00000000 00000000 00000000 00000000     ................  
11:39:06-e2518-00000308- SKEY = 0x05
11:39:06-e2518-00000308- ASC  = 0x26
11:39:06-e2518-00000308- SSB  = 0xb90a,b998
*********** SYSTEM ERROR ***********
P.P.   : P9000 Raid Manager XP for WindowsNT/x64
Model  : P9000 Raid-Manager-XP/WindowsNT/x64
Ver&Rev: 01.30.03
Release: Production

EUserId: SYSTEM (0)
Process: 308

[System Call Error]
SysCall: write
Errorno: 22 (Invalid argument)
ErrInfo: Internal Error
ErrTime: Thu Mar 06 11:39:06 2014
SrcFile: horcpprc.c
SrcLine: 1853

11:39:06-e2518-00000308- horcwrt():cannot write to command blk




CMDLINE : paircreate -g VG01 -f never -vl
10:56:32-854d0-00005856- ERROR:cm_sndrcv[rc < 0 from HORCM]
10:56:32-89350-00005856- [paircreate] L_CMD(CREATEPAIR) ERROR :rc = -35
10:56:32-89350-00005856- [paircreate][exit(221)]
[EX_CMDRJE] An order to the control/command device was rejected
[Cause ]: An order to the command(control) device failed,or was rejected.
[Action]:Please confirm the following items.If this trouble doesn't resolve,then collect HORCM error logs(HORCM_LOG=C:\HORCM\log10\curlog) and Remote HORCM logs,and send them to service personnel.
(1) Check if the 'HORC or HOMRCF function' is installed in the RAID.
(2) Check if the RCP and LCP are installed in the RAID.
(3) Check if the path between the RAID CUs is established by using the SVP.
(4) Check if the pair target volume is an appropriate status.

P.S. This thread has been moved from Disk Array to Storage Area Networks (SAN) (Enterprise). -HP Forum Moderator

[swhite56]

We have the exact same error message - did you get a resolution to this issue?

[MarcinMaczynski]

uncheck security on command device