Your questions about the HPE Support Center website
1819796 Members
3142 Online
109607 Solutions
New Discussion юеВ

Gen10 Service Pack for ProLiant - Product Not Found or is no longer active

 
SOLVED
Go to solution
chrisarceo
Occasional Advisor

Gen10 Service Pack for ProLiant - Product Not Found or is no longer active

Unable to download SPP Gen10 Updates.
Product not found after hitting the obtain software button.

Already used Mozilla, Edge and Chrome, still no luck

4 REPLIES 4
Sunitha_Mod
Moderator

Re: Gen10 Service Pack for ProLiant - Product Not Found or is no longer active

Hello @chrisarceo,

Thank you for writing to us! We have shared the details with the concerned team to look at it. Someone from the team will check and reach out to you. 



Thanks,
Sunitha G
I'm an HPE employee.
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo
Sunitha_Mod
Moderator

Re: Gen10 Service Pack for ProLiant - Product Not Found or is no longer active

Hello @chrisarceo,

If you still facing the same issue, we would also recommend using the following link to report it so that the concerned team can quickly look into it and reach out to you. 

https://myenterpriselicense.hpe.com/cwp-ui/contact-us



Thanks,
Sunitha G
I'm an HPE employee.
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo
chrisarceo
Occasional Advisor
Solution

Re: Gen10 Service Pack for ProLiant - Product Not Found or is no longer active

Issue resolved after setting up my MFA
Sunitha_Mod
Moderator

Re: Gen10 Service Pack for ProLiant - Product Not Found or is no longer active

Hello @chrisarceo,

That's Awesome! 

We are glad to know the issue has been resolved and we appreciate you for keeping us updated. 



Thanks,
Sunitha G
I'm an HPE employee.
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo