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ā08-19-2016 06:46 AM
ā08-19-2016 06:46 AM
HPE Federal Support?
Does HPE have an 800 number dedicated to the support of US Federal Government customers?
If a US based support manager would please contact me, I would greatly appreciate it.
THX!
Jeffrey W. Speegle
Systems Administrator, Security+
Automated Behavior Analysis (AuBA)
NASA Global Enterprise Support
O: 256.961.0482 | C: 256.631.6852
jeffrey.w.speegle@nasa.gov
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ā08-19-2016 07:06 AM - edited ā08-19-2016 07:08 AM
ā08-19-2016 07:06 AM - edited ā08-19-2016 07:08 AM
Re: HPE Federal Support?
Hi Jeff,
This is the only phone number I found: 800-727-5472 on hpe.com:
http://government.hpe.com/callcenter.aspx?agencyid=1
Hope this works for you
MargaretN
MargaretN
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ā08-19-2016 07:47 AM
ā08-19-2016 07:47 AM
Re: HPE Federal Support?
That's for pre-sales...
I need post-sales technical support.
At this point, I am dealing with an off-shore call center that does not have a clue how to support a US Federal customer.
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ā08-19-2016 08:01 AM
ā08-19-2016 08:01 AM
Re: HPE Federal Support?
OK I am trying to locate someone for you
MargaretN
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ā08-26-2016 08:59 AM
ā08-26-2016 08:59 AM
Re: HPE Federal Support?
My understanding is that someone from HPE is/has already contacted you now on this.
MargaretN
MargaretN