https://myenterpriselicense.hpe.com/ seems to be out?

[Eldertoon]

If I try to download my entitled SimpliVity produts, the link produce an error while clicking on "obtain software". I tried multiple IP sources and multiple navigator and even when not being logged in HPESC. Server is down? But where can we find any status about HPESC?

[Sunitha_Mod]

Hello @Eldertoon,

Thank you for writing to us! We regret the inconvenience caused. 

We advise utilizing the HPE Software and Licensing Support page to report any software download issues, enabling the concerned team to investigate and provide further assistance. For HPESC login issues, kindly consider using the provided link here to create a support ticket. This will allow the respective teams to promptly address the matter, and a team member will reach out to you accordingly.

[Eldertoon]

Hi,

That is what have been done. Server was partially back about 4 hours later. Initial question is unanswered: is there a way to check server's status somewhere (without opening a ticket)?

Regards

[Sunitha_Mod]

Hello @Eldertoon,

If the HPESC portal experiences any downtime, notifications will be visible on the Notification page, accessible through the bell icon present on all pages. Furthermore, any messages regarding site issues will be showcased on the home page.

At present, we can affirm that there are no problems with the HPESC site. If your concern pertains to a particular download page, kindly furnish the download page URL. Alternatively, you can initiate a support ticket with HPESC support through the link here.