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11-13-2021 04:59 AM
11-13-2021 04:59 AM
Unable to download SPP for Proliant Gen10
I receive error below when I try to download the SPP. Can anyone help?
HPE regrets to inform you that we are unable to act on your access request at this time due to technical issues we are currently experiencing with user validation
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11-14-2021 09:07 PM
11-14-2021 09:07 PM
Re: Unable to download SPP for Proliant Gen10
@vvl3312 ,
Sorry to hear that you are having trouble downloading.
I would recommend to log a site support ticket using the following link and the concerned team will reach out to you.
https://support.hpe.com/connect/s/sitesupport?language=en_US
Under "Issue location", please provide the URL where you get the error.
You could refer to the following link to know more:
https://support.hpe.com/help/en/Content/productSupport/software.htm
Thanks,
Parvez_Admin
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]