Unable to link warranty

[miked43]

I'm receiving the below error when attempting to link a serial number and warranty to my profile.

I've been able to link 2 other serial numbers without issue - inlcuding 1 which was purchased at the same time as this one.

Is there a way to reset this please?

Please note: This warranty is not available to link because the country of purchase provided is not accurate. Re-enter country of purchase data for this item.

[Sunitha_Mod]

Hello @miked43, 

Thank you for writing to us and sorry for the trouble you are going through. We have escalated it, and the concerned team will reach out to you.