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Unable to log into HPE support center

 
LieutenantLefse
New Member

Unable to log into HPE support center

Whenever I try to log into the HPE Suport Center, I just get this error:
 
Your Email Address is already registered on the HPE Support Center
Please change your email address in your profile or log in using your existing account.
 
I tried changing my email address to my home email via the Profile button (although I'd rather not), but it didn't help anyways, I still get the same error.
4 REPLIES 4
Sunitha_Mod
Moderator

Re: Unable to log into HPE support center

Hi @LieutenantLefse

Sorry for the inconvenience caused. We would recommend using the following link and reporting the issue so that the concerned team can reach out to you. 

https://h41390.www4.hpe.com/support/index.html?form=loginsupport

 

[Moderator edit: Updated the link]

Thanks,
Sunitha G
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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michalgrezl
Visitor

Re: Unable to log into HPE support center

hi,

i have the same problem.

link provided ( support.hpe.com/connect/s/sitesupport ) is of no use, because it shows same error message

any solution?

steve_bryan
Member

Re: Unable to log into HPE support center

Hi,

I have the same problem.  I need to login and raise a support call regarding a hardware problem.. The link provided also displays the same message.

Can you offer another method to report the problem or resolve this login issue?

Regards,

Steve

Sunitha_Mod
Moderator

Re: Unable to log into HPE support center

Hello @steve_bryan , @michalgrezl 

Thank you for reaching out to us and we are sorry for the inconvenience caused. We would suggest you go through the link below and report the issue, so the concerned team can quickly look into it and assist you further:

https://h41390.www4.hpe.com/support/index.html?form=loginsupport

Thanks,
Sunitha G
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo