Community
Automated Backup
cancel
turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Surestore 1/8 Backup Exec robotic problems

Topic Options
BR128922
BR128922
Occasional Contributor

‎09-14-2002 06:15 AM

‎09-14-2002 06:15 AM

Surestore 1/8 Backup Exec robotic problems

Backup Exec loses track of what tapes are in the slots during backup, and the tapes are marked .

When i run an inventory the library returns an "robotic element full" error and puts the drive offline. To get the drive online i have to restart the BE services, and backup job is cancelled.

Example: I started a "Full backup" job with two tapes mounted in slot 1 and slot 2.

The backup part runs fine and uses both tapes. Verify finishes the first tape, but when it needs the second tape it is marked , the job is queued and i'm asked to load the correct tape.

I run an inventory on slot 2, but the element full error shows up and the drive is offline. All i can do is restart the whole job :-(

I run the latest firmware and BE library drivers, and the library is disabled in W2K RSM.

One more thing that bothers me is why the import/export commands does not work from within BE, and has to be done using the front buttons.
0 Kudos
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.