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HP TRIM - MS Office Ribbons Keeps Disappearing from User Machines

 
HamedAbedi
Occasional Contributor

HP TRIM - MS Office Ribbons Keeps Disappearing from User Machines

HPRM8 has been rolled out to user machines as well as its MS Office Ribbon; however, the ribbon keeps disappearing from some machines and users are not able to reactivate it via the 'COM Add-In' in MS Office.

Any idea why this is happening? We have had cases where recreating user profiles has resolved the issue.

Thanks,
(Hamed)

 

1 REPLY 1
Parvez_AL
Community Manager

Re: HP TRIM - MS Office Ribbons Keeps Disappearing from User Machines

Hi,

HPE RM is now part of Micro Focus, so you will need to repost your question to the new Micro Focus Community at http://community.saas.hpe.com.

Or, please post your question on the HPE RM forum category there:
https://community.saas.hpe.com/t5/HPE-Content-Manager-HPE-RM-Forum/bd-p/itrc-1015

Thanks,
Parvez_AL
I am a HPE Employee
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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