HPE 3PAR StoreServ Storage
1748223 Members
4525 Online
108759 Solutions
New Discussion

can not login console user to 3par 8440

 
ghaderi
Occasional Contributor

can not login console user to 3par 8440

Hello All

I have a 3PAR 8440 4 Node that is new and Uninitialized.

As you can see on the picture ,The system hang up  as soon as I write console’s user name  and the password filed doesn’t show ,after 30 second it show ""login time ou"".

Untitled.png

I wanted initial that with Smart start, but the smart start cannot find systems serial number.

7 REPLIES 7
Mahesh202
HPE Pro

Re: can not login console user to 3par 8440

Hi Ghaderi,

I would suggest you to try with below mentioned credentials.

User Name : "console"
Password : "cmp43pd"


Regards
Mahesh202

 

 

 

If you feel this was helpful please click the KUDOS! thumb below!

I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

Accept or Kudo


ghaderi
Occasional Contributor

Re: can not login console user to 3par 8440

I used the username "console", but after that system hang up and I couldn't write a password.

and show "login time ou"

please see the pictureUntitled.png

 

 

Mahesh202
HPE Pro

Re: can not login console user to 3par 8440

Hi Ghaderi

I suspect that the Nodes aren't placed very well, and request you kindly get in touch with the Tech Support, Log a Ticket and verify the all four nodes are well placed.

For example : Node 0 and Node 2 at the Bottom
                     Node 1 and Node 3 at the Top

also I suggest you to check with the cluster cables.

Once that is clarified, Kindly refer to HPE 3PAR StoreServ 8000 Storage Installation Guide Page #99 using the below mentioned link.

https://content.etilize.com/User-Manual/1038516417.pdf


Regards
Mahesh202

If you feel this was helpful please click the KUDOS! thumb below!

I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

Accept or Kudo


ghaderi
Occasional Contributor

Re: can not login console user to 3par 8440

I sure about Node Connection and also cluster cable.

I used Smart start but it can't find Serial Number Device, even I write serial Numbers my self on smart start, but it can't find the device.

please see the picture 

Emil Velez_2
Trusted Contributor

Re: can not login console user to 3par 8440

initialize it from the Service Processor.  THe SP is avaialble as a physical system or a VM on vmware or Hyper V.

This system will need a SP eventually so create one.

Issue could be incorrect baud rate 57600 I think

 

 

Emil Velez
Instructor Storage, Servers, HP-UX and Partner Courses
Hewlett Packard Enterprise Education Services
Ask me about training on StoreServ (3PAR) StoreOnce, StoreEasy, StoreAll, StoreVirtual, HP-UX, ServiceGuard and HPE Partner Ready Certification Training

internet: Linkedin: http://www.linkedin.com/in/emilvelez

HPE Master ASE Server Solutions Architect V3
HPE Master ASE Storage Solutions Architect V2
HP UNIX Certified (ASE HPUX 11iv3 Administration V1)
Certified HPE Instructor
HPE Product Certified - OneView [2016]
HP Sales Certified -Servers, Converged Systems and Services [2015]
HPE Product Certified - Converged Solutions [2017]
ghaderi
Occasional Contributor

Re: can not login console user to 3par 8440

Hello Emil 
please help me for initial 3par 8440.
I used Baud rate 57600 connect with putty
please look at the picture carefully, after enter username"console" system hang up an after 30 second show "login timed ou" .
Torsten.
Acclaimed Contributor

Re: can not login console user to 3par 8440

To get more information, type "export_creds" as login name.

Consider to remove the serial when posting the result.


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!