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HP RP 2470 rebooting continously .

 
mknair
Occasional Contributor

HP RP 2470 rebooting continously .

Dear All,

My serial console started throwing below error messages and keep on rebooting. Please
help. ***********************************************

EARLY BOOT VFP : SYSTEM ALERT *****
SYSTEM NAME: hpux10
DATE: 03/01/2004 TIME: 08:10:53
ALERT LEVEL: 6 = Boot possible, pending failure - action required

REASON FOR ALERT
SOURCE: 8 = I/O
SOURCE DETAIL: 9 = serial SOURCE ID: 0
PROBLEM DETAIL: 3 = functional failure

LEDs: RUN ATTENTION FAULT REMOTE POWER
FLASH FLASH FLASH ON ON
LED State: Unexpected Reboot. Running non-OS code. Non-critical error detected.
Check Chassis and Console Logs for error messages.

0x00000063890014C0 00000000 00000000 - type 0 = Data Field Unused
0x58000863890014C0 00006802 01080A35 - type 11 = Timestamp 03/01/2004 08:10:53
A/a: ack read of this entry - Q/q: quit Virtual Front Panel Display
Anything else redisplay the log entry
->Choice:

************ EARLY BOOT VFP *************
End of early boot detected
*****************************************

************* SYSTEM ALERT **************
SYSTEM NAME: hpux10
DATE: 03/01/2004 TIME: 08:11:27
ALERT LEVEL: 12 = Software failure

REASON FOR ALERT
SOURCE: 1 = processor
SOURCE DETAIL: 1 = processor general SOURCE ID: 0
PROBLEM DETAIL: 0 = no problem detail

LEDs: RUN ATTENTION FAULT REMOTE POWER
FLASH FLASH FLASH ON ON
LED State: Unexpected Reboot. Running non-OS code. Non-critical error detected.
Check Chassis and Console Logs for error messages.

0xF8E000C01100B800 00000000 0000B800 - type 31 = legacy PA HEX chassis-code
0x58E008C01100B800 00006802 01080B1B - type 11 = Timestamp 03/01/2004 08:11:27
A: ack read of this entry - X: Disable all future alert messages
Anything else skip redisplay the log entry


Thanks

Manoj.K.Nair



1 REPLY 1
Cheryl Griffin
Honored Contributor

Re: HP RP 2470 rebooting continously .

The system has had a software panic but the actual panic message was overwritten by the system alert. Use ITRC KB document KBRC00007966 which shows how to disable the alert so that you can see the actual panic message.

Also check the /etc/shutdownlog for a panic message or /var/adm/crash to see if a dump was saved.
"Downtime is a Crime."