IMC upgrade 7.3 E0703 fails to deploy

[lbusby1973]

Hi Justin thanks for the reply i've tried again and i get this message... and i also double checked via Dir (see below), is it possible the contents of the startup.bat is the issue... i've added this further down..

C:\Program Files\IMC\client\bin>startup.bat
The system cannot find the path specified.

C:\Program Files\IMC\client\bin>dir
Volume in drive C has no label.
Volume Serial Number is 229E-2505

Directory of C:\Program Files\IMC\client\bin

15/10/2019 08:15 <DIR> .
15/10/2019 08:15 <DIR> ..
15/10/2019 08:18 0 1.txt
14/10/2019 13:36 32,882 bootstrap.jar
14/10/2019 13:36 333 cmonitor.bat
14/10/2019 13:36 625 cmonitor.sh
14/10/2019 13:40 290 compileMib.bat
14/10/2019 13:40 24,885 compileMib.jar
14/10/2019 13:40 315 compileMib.sh
14/10/2019 13:36 772 hardwareinfoobtain.bat
14/10/2019 13:36 837 hardwareinfoobtain.sh
14/10/2019 13:36 673 installService.bat
14/10/2019 13:47 388 installsms.bat
14/10/2019 13:47 436 installsms.sh
14/10/2019 13:36 98,304 JavaService.exe
14/10/2019 13:36 263 jmonitor.bat
14/10/2019 13:36 556 jmonitor.sh
14/10/2019 13:36 15 jmx.access
14/10/2019 13:36 11 jmx.password
14/10/2019 13:36 11 jmx.password.client
14/10/2019 13:36 512 mergeLogFiles.bat
14/10/2019 13:36 581 mergeLogFiles.sh
14/10/2019 13:36 378 ovtopodumpconverter.bat
14/10/2019 13:36 450 ovtopodumpconverter.sh
14/10/2019 13:36 379 printstack.bat
14/10/2019 13:36 383 printstack.sh
14/10/2019 13:36 517 resetpwd.bat
14/10/2019 13:36 652 resetpwd.sh
14/10/2019 13:36 279 searchclass.bat
14/10/2019 13:36 327 searchclass.sh
14/10/2019 13:36 449 setmem.bat
14/10/2019 13:36 570 setmem.sh
14/10/2019 13:36 319 setsqlservermaxmem.bat
14/10/2019 13:36 921 setwebport.bat
14/10/2019 13:36 993 setwebport.sh
14/10/2019 13:36 341 shutdown.bat
14/10/2019 13:36 377 shutdown.sh
14/10/2019 13:36 110 shutdownService.bat
14/10/2019 13:36 773 snregen.bat
14/10/2019 13:36 839 snregen.sh
14/10/2019 13:51 675 startExportRf.bat
14/10/2019 13:51 893 startExportRf.sh
15/10/2019 08:13 1,170 startup.bat
14/10/2019 13:37 1,860 startup.sh
14/10/2019 13:36 1,121 startup64.sh
14/10/2019 13:36 279 startupService.bat
14/10/2019 13:36 833 startup_d.bat
14/10/2019 13:36 697 tmonitor.bat
14/10/2019 13:36 975 tmonitor.sh
14/10/2019 13:36 700 tmonitorall.bat
14/10/2019 13:36 978 tmonitorall.sh
14/10/2019 13:36 145 uninstall.bat
14/10/2019 13:36 47 uninstallService.bat
51 File(s) 182,119 bytes
2 Dir(s) 29,205,409,792 bytes free

contents of startup.bat

@ECHO off
set CURRENT_DIR=%~dp0
set IMCROOT=%CURRENT_DIR%..\..
set sybase=%IMCROOT%\common\dbinterfaces
set "PATH=%IMCROOT%\server\bin;%IMCROOT%\server\dll;%PATH:&=^&%"
set IMC_HOME=%CURRENT_DIR%..
set JAVA_HOME=%IMCROOT%\common\jre
set JAVA_OPTS=-server -Xmx6144m -Xrs -XX:PermSize=64m -XX:MaxPermSize=1024m -XX:+HeapDumpOnOutOfMemoryError -XX:HeapDumpPath=../log -Dimc.home="%IMC_HOME%" -Duser.language=en -Duser.country=US -Djava.io.tmpdir="%IMCROOT%\tmp" -Dorg.apache.el.parser.COERCE_TO_ZERO=false -Dorg.apache.tomcat.util.buf.UDecoder.ALLOW_ENCODED_SLASH=true -Dorg.apache.catalina.connector.CoyoteAdapter.ALLOW_BACKSLASH=true

rem Enabling Local/Remote Monitoring and Management
set JMXRMI_PORT=9091
set JAVA_OPTS=%JAVA_OPTS% -Dcom.sun.management.jmxremote.port=%JMXRMI_PORT% -Dcom.sun.management.jmxremote.authenticate=true -Dcom.sun.management.jmxremote.access.file="%IMC_HOME%\bin\jmx.access" -Dcom.sun.management.jmxremote.password.file="%IMC_HOME%\bin\jmx.password" -Djavax.net.ssl.keyStore="%IMC_HOME%\security\newks" -Djavax.net.ssl.keyStorePassword=iMCV500R001

"%JAVA_HOME%\bin\java.exe" %JAVA_OPTS% -jar "%IMC_HOME%\bin\bootstrap.jar" start

[jguse]

Hello,

It sounds like a CMD issue, as it cannot find the path specified? Please note that you should run it from Administrator command prompt.

Perhaps a screenshot from one of my lab systems will help, here is how I've run it:

Note that you should not see the output I'm getting after entering the command. I've gotten that output because I tried to run it on a system where IMC was running fine, and the port is therefore already in use.

Please share the screenshot of your command prompt window, even if running startup.bat still doesn't work.