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List of supported devices

LeandroGoes
Advisor

List of supported devices

Hello everyone!

I want to know if there is a list with the supported devices by the HP IMC?

 

Thanks!

Leandro Góes

17 REPLIES
LindsayHill
Honored Contributor

Re: List of supported devices

There is an internal list that is maintained that shows the support status for various devices. Note that some devices are fully supported (including VLAN & ACL management), while others have partial support.

 

So far, HP does not want to publish the list. However, you can log a support case and ask them about a specific list of devices, and they will tell you the support status for those devices.

Richard Litchfield
Respected Contributor

Re: List of supported devices

The last slide I saw said over 6200 devices supported now! Without the HP internal list though, you can install the 60-day eval version of IMC and check for the specific device in the list (see below).

 

IMC device model.jpg

 

Example output (you can then search for what you want)

IMC Device model list.jpg

Peter_Debruyne
Honored Contributor

Re: List of supported devices

Sure, that is a list of OIDs which would be recognized by IMC, but recognizing a vendor or model is not the same as supporting management of the device.

HP has different support levels for devices, indicating support for backup/restore config, firmware updates, config templates, acl manager, vlan manager, live device panel views etc.

 

So it would still be nice to know which devices are supported at which level by IMC and just get a full list of HP...

LindsayHill
Honored Contributor

Re: List of supported devices

Peter's right - just because the OID is listed, doesn't mean that it will support config mgmt, etc.

 

The best thing to do is probably to install it somewhere, and try it out. You can also look in server\conf\adapters\ICC\, to get a feel for the supported systems, but it's a bit more challenging to look through the scripts.

 

mc1903-1
Advisor

Re: List of supported devices

I have also been looking for a list of supported devices (HP & 3rd Party) and I find it very interesting that you say HP are unwilling to publish it..!

 

They published a full list for PCM+, so I wonder what embarrassing little fact they are hiding..? Perhaps IMC has better support for Cisco devices over HP devices..!

 

Come on HP show us what IMC can support..! After all you must be desperate to sell some licenses as you have distribution partners stuffing it onto every HP Network equipment quote they churn out...

 

MC

 

LindsayHill
Honored Contributor

Re: List of supported devices

I would expect to see it published this year. Part of the challenge is in being careful as to exactly what they state they will support - if they publicly state it, they have to take support calls on it.

I would not expect it to have better Cisco support over HP, as it was developed to support Comware-based systems originally. Generally Comware/Procurve devices are well supported, along with Cisco IOS-based systems.
mc1903-1
Advisor

Re: List of supported devices


northlandboy wrote:
I would expect to see it published this year. Part of the challenge is in being careful as to exactly what they state they will support - if they publicly state it, they have to take support calls on it.

I would not expect it to have better Cisco support over HP, as it was developed to support Comware-based systems originally. Generally Comware/Procurve devices are well supported, along with Cisco IOS-based systems.

Thank you for the feedback... I do hope they get their act together and publish it soon...

 

My 'better Cisco support' comment was a little tongue-in-cheek, but IMHO HP are still 'playing catch-up' to the more established vendors - primarily Cisco/Juniper...

 

If they (HP) want to be taken seriously they need to be more open and provide full and frank technical details on all of their products...

 

I am involved with specifying systems for clients most every day and if I am not confident that product X will support product Y, I will use another product that I can confirm does... Simple matter on not putting my head on the block...

 

Cheers,

MC

LindsayHill
Honored Contributor

Re: List of supported devices

At least they make it easy to download a trial to see if it works, but yeah, if you're making recommendations on systems, you don't always have the time to do a full trial. You really need that info published.

HP Software (for all their faults) is actually pretty good at publishing a list of supported devices for NNMi and Network Automation.
HarrySpeakup
Occasional Contributor

Re: List of supported devices

Did anyone find a published list of supported HP & Non-HP devices, for IMC v7.x?

LindsayHill
Honored Contributor

Re: List of supported devices

Seems it's still the same process as detailed above.

Are there specific devices you're looking to check?
HarrySpeakup
Occasional Contributor

Re: List of supported devices

Looking at support for newer HP/Cisco devices, eg HP 2920, 5930, 11900 and Cisco 6800, 3650, Nexus 7700/6k etc.

 

Would be nice to see the supported devices lists publically published/updated regularly, as per warranty statements etc, to show customers current status per IMC releases... (mainly for HP devices, but third party would also be useful!)

LindsayHill
Honored Contributor

Re: List of supported devices

You're right, it would be great to see a published list. It's something I've spoken to the product team about on several occasions. No luck yet though.

As a general rule, the newer kit won't yet be officially supported in IMC. However...if IMC already supports other similar devices, then it's easy to add support for the new devices yourself, so IMC can do backups, etc.

An example is the Cisco 3650 - the config backup process is the same as existing Cisco IOS-based systems. You just need to add the sysObjectID to one XML file, to tell IMC which backup adapter to use. You may also need to add the definition for that system to the web interface, so it shows up as a "Cisco 3650", not "Cisco Catalyst Switch".

It only gets a bit more interesting if you want to add support for device classes that are not currently there - e.g. Fortinet systems. We're trying to build up a group of 3rd-party adapters that can be added in to support those systems. It's slowly growing.
HarrySp
Occasional Advisor

Re: List of supported devices

Will IMCsupport customers existing NAM cards in 6500 chassis?

LindsayHill
Honored Contributor

Re: List of supported devices


HarrySp wrote:

Will IMCsupport customers existing NAM cards in 6500 chassis?


I haven't used the NAM cards myself, so I don't know how they appear to an NMS. What sort of support are you looking for?

HarrySp
Occasional Advisor

Re: List of supported devices

I was wondering how IMC would recognise them (IMC supported devices list!), and what functionality it would/could provide, around thier Netflow capabilities

LindsayHill
Honored Contributor

Re: List of supported devices

I haven't used the NAM cards, so forgive my ignorance, but does it show up as a linecard in a device, or does it have its own management interface? (IP address, SNMP, CLI, etc)

 

If it exports standard NetFlow, then IMC will probably be able to parse it. If it does something "interesting", then IMC will have issues. (That's what happens with ASA).

 

Being listed as a "supported device" or not doesn't necessarily mean much for IMC. If the device doesn't show up with the right model name, you can easily change that yourself. If IMC doesn't natively support device config backup/restore, you can write your own adapter for it. If the device can be monitored via SNMP + CLI, you can probably do things with it in IMC.

 

You might want to run up a trial IMC server, and see if it does what you need.

HarrySp
Occasional Advisor

Re: List of supported devices

 

Did anyone find docuementation/matrix for 3rd party device support within IMC v7.x?