1611 Power Supply 1 Fan Failure Detected

[Timothy_30]

Hi All,

I am getting this message when I turn on My DL360 G1. The manual just says "Replace Fan". Can anybody help me identify which part number it is that I need to replace. There are several fans on these servers and as they are all expensive I don't want to buy the wrong one.

Thanks in Advance

Tim

[JohnWRuffo]

Timothy:

You error points to the Power Supply fan. You need Spare Part Number: 173828-001

You need to open the server top cover and feel for the fan that indeed it is not spining or that maybe one of the fans in the case are not spinning.

Have you checked to see if this server is under warranty or not?
Click here to check:
http://www2.itrc.hp.com/service/ewarranty/warrantyInput.do

I hope this helps you. -john

[Timothy_30]

Hi John,

The part number you specified is for a whole new Power Supply. It is only one of the small fans that seems to have stopped. Is there a part number for the fan itself?

Tim

[JohnWRuffo]

No, the field replaceable spare part is for the whole thing.

Each of those three little fans I am sure is hardwired into the power supply. Compaq/HP makes the part replaceable in a manner to allow anyone to be able to do the job.

[mberns]

In my case, 2 of the 3 fans were spinning on the power supply.  I used a can of air to blow out dust, spin the fan backwards and give it a jump start.  The third fan started spinning normally and it now boots up with no error, but I may order a spare power supply. 

Fixed for $3 can of air. Hopefully it's not just a band aid.