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Inventory Error when upgrading firmware

 
KasperX
Occasional Visitor

Inventory Error when upgrading firmware

 Hi all, need some help here. been stuck for the past few days.

I have a few gen9 proliant servers that needed to be updated to v2.60. None of them have any os installed, they are all fresh servers

- Downloaded the SPP 2018.06 and key utility

- Converted a thumbdrive into a bootable iso.

Was able to update all but one of the servers. During step 1 of the update, it will perform a baseline and inventory check. The baseline check was successful, however when checking the inventory of the localhost, it failed and showed an inventory error. I could'nt find any more information regarding what caused the error. 

1 REPLY
KK
HPE Pro

Re: Inventory Error when upgrading firmware

Hi,

Please refer the following guides:

https://support.hpe.com/hpsc/doc/public/display?docId=a00018260en_us
https://support.hpe.com/hpsc/doc/public/display?docId=a00047898en_us

https://support.hpe.com/hpsc/doc/public/display?docId=a00047899en_us

If you still face issue, do not hesiatate to log a support case with HPE with error screensho and SUM logs

 

 

I am an HPE employee