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08-06-2018 08:29 PM
08-06-2018 08:29 PM
Inventory Error when upgrading firmware
Hi all, need some help here. been stuck for the past few days.
I have a few gen9 proliant servers that needed to be updated to v2.60. None of them have any os installed, they are all fresh servers
- Downloaded the SPP 2018.06 and key utility
- Converted a thumbdrive into a bootable iso.
Was able to update all but one of the servers. During step 1 of the update, it will perform a baseline and inventory check. The baseline check was successful, however when checking the inventory of the localhost, it failed and showed an inventory error. I could'nt find any more information regarding what caused the error.
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08-26-2018 09:30 PM
08-26-2018 09:30 PM
Re: Inventory Error when upgrading firmware
Hi,
Please refer the following guides:
https://support.hpe.com/hpsc/doc/public/display?docId=a00018260en_us
https://support.hpe.com/hpsc/doc/public/display?docId=a00047898en_us
https://support.hpe.com/hpsc/doc/public/display?docId=a00047899en_us
If you still face issue, do not hesiatate to log a support case with HPE with error screensho and SUM logs

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04-10-2020 10:23 AM
04-10-2020 10:23 AM
Re: Inventory Error when upgrading firmware
Did you ever get this working? I am facing the same exact issue with the latest SPP and the only uptions the wizard gives me is to "Start over" or to "Reboot". Not sure where to go from here.
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04-18-2020 02:11 AM
04-18-2020 02:11 AM
Re: Inventory Error when upgrading firmware
Hi,
While running "launch_hpsum.bat ", right click and choose run as administrator or run as root user in linux.
else you may get inventory errors.
Regards,
Sudhir

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