Proliant SAS Hard Disk Firmware

[Corbin OReilly]

Hello. I have been having some issues with my Proliant DL380 G4. It is running Windows 2003 Server and Exchange 2003 Server. Every couple of weeks the Exchange Informarion Store gets corrupted with a -1018 error. This usually points to the SCSI hardware. I have upgraded the System BIOS and the P600 SCSI controller to the latest versions. Someone also suggested to me that I upgrade the SAS drive firmware. The server uses the 72 GB SAS drives, number 375861-B21. The HP Diagnotic sofyware lists them as HPDG072A9BB7. The drive firmware is version HPD0. This looks like the original firmware version for these drives. I am sure that HP must have updated the firmware for this drives by now. I have checked their web site over and over and can not find any reference to firmware versions available for these drives. Can anyone assist or point me in the right direction? Thanks for the help.

[KiranKumar_2]

Hi,

Please find the link for the SA HDD firmware. But this compatible for DG072A8B54

http://h18007.www1.hp.com/support/files/storage/us/download/24309.html

[sandeep_raman]

Hello Corbin,

http://h18007.www1.hp.com/support/files/storage/us/download/24802.html

SRH

[Corbin OReilly]

Thanks for the quick reply by the link you posted points to new firmware for the DG072A8B54 SAS drive. My server contains DG072A9BB7 SAS drives.

[sandeep_raman]

For some reason DG072A9BB7 is not listed anywhere. :(

Try the Firmware Maintenance CD.
http://h18023.www1.hp.com/support/files/server/us/download/24777.html

Additional information
http://www.microsoft.com/technet/itsolutions/msit/operations/exchange1018.mspx

SRH

[KiranKumar_2]

HI,
I am not able to get any information about the drive model : DG072A9BB7. Could you pls verify that...

Please refer to the following link for more information.

http://h18007.www1.hp.com/support/files/storage/us/

[Corbin OReilly]

Here is a link to the drives that are installed in my Proliant DL380 G4. http://h30094.www3.hp.com/product.asp?sku=2685295&extended=1. When I run the HP System Management Homepage it says the model number of the drives is HP DG072A9BB7 running firmware HPD0.