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04-22-2017 06:06 AM
04-22-2017 06:06 AM
Warning : the cache for smart array p440ar in Embedded slot has beeb disabled bicause the restore op
Bonjour à tous et à toutes,
j'ai le message suivant sur un server HP DL380 G9 au démarrage du serveur: Warning : the cache for smart array p440ar in Embedded slot has beeb disabled bicause the restore operation failed.
System Hearth me donne l'information suivante
-1797-Slot 0 Drive array -Write-Back Cache Backup previously Failed. Caching is disabled
Les tentatives de mise à jour du controleur de stockage via Intelligent provisioning echoue : les adresses url des serveurs hp ne peuvent pas etre contactés.
j'ai bien renseigné les parametres IP
Quelqu'un pourrait-il m'aider à résoudre le probléme?
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04-23-2017 12:34 PM - edited 04-23-2017 11:31 PM
04-23-2017 12:34 PM - edited 04-23-2017 11:31 PM
Re: Warning : the cache for smart array p440ar in Embedded slot has beeb disabled bicause the restor
Do you have the HPE Smart Storage Administrator CLI (as known as HPE SSACLI) utility already installed?
Avez-vous le HPE Smart Storage Administrator CLI (connu sous le nom de HPE SSACLI) déjà installé?
If so, then execute the ctrl slot=0 show detail command. What is its output?
Si c'est le cas, exécutez la commande ctrl slot=0 show detail. Quelle est sa sortie?
As example (sanitized) ctrl slot=1 show detail on my HPE ProLiant DL180 Gen9 with HPE Smart Array P440/4G with Battery reports (look at green rows):
Smart Storage Administrator CLI 2.65.7.0 Detecting Controllers...Done. Type "help" for a list of supported commands. Type "exit" to close the console. => ctrl slot=1 show detail Smart Array P440 in Slot 1 Bus Interface: PCI Slot: 1 Serial Number: sanitized Cache Serial Number: sanitized RAID 6 (ADG) Status: Enabled Controller Status: OK Hardware Revision: B Firmware Version: 4.52-0 Rebuild Priority: High Expand Priority: Medium Surface Scan Delay: 3 secs Surface Scan Mode: Idle Parallel Surface Scan Supported: Yes Current Parallel Surface Scan Count: 1 Max Parallel Surface Scan Count: 16 Queue Depth: Automatic Monitor and Performance Delay: 60 min Elevator Sort: Enabled Degraded Performance Optimization: Disabled Inconsistency Repair Policy: Disabled Wait for Cache Room: Disabled Surface Analysis Inconsistency Notification: Disabled Post Prompt Timeout: 15 secs Cache Board Present: True Cache Status: OK Cache Ratio: 10% Read / 90% Write Drive Write Cache: Disabled Total Cache Size: 4.0 GB Total Cache Memory Available: 3.8 GB No-Battery Write Cache: Disabled SSD Caching RAID5 WriteBack Enabled: True SSD Caching Version: 2 Cache Backup Power Source: Batteries Battery/Capacitor Count: 1 Battery/Capacitor Status: OK SATA NCQ Supported: True Spare Activation Mode: Activate on physical drive failure (default) Controller Temperature (C): 80 Cache Module Temperature (C): 43 Number of Ports: 1 Internal only Encryption: Disabled Express Local Encryption: False Driver Name: HpCISSS3.sys Driver Version: 63.12.0.64 Driver Supports SSD Smart Path: True PCI Address (Domain:Bus:Device.Function): 0000:06:00.0 Negotiated PCIe Data Rate: PCIe 3.0 x8 (7880 MB/s) Controller Mode: RAID Pending Controller Mode: RAID Latency Scheduler Setting: Disabled Current Power Mode: MaxPerformance Survival Mode: Enabled Host Serial Number: sanitized Sanitize Erase Supported: True Primary Boot Volume: None Secondary Boot Volume: None =>
Note that in two days (25.04.2017) the release of HPE SPP 2017.04 is expected: new Firmware version 5.04 is provided (also) through this new SPP.
Read the HPE Customer Notice a00007847 about recommended HPE Smart Array Firmware update to latest 5.04 (it's quite important!).
Edit: also the HPE Customer Advisory c05302924 could be relevant to your case.
I'm not an HPE Employee

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04-24-2017 02:45 AM
04-24-2017 02:45 AM
Re: Warning : the cache for smart array p440ar in Embedded slot has beeb disabled bicause the restor
Hi,
Cache module embedded on this p440ar controller. Therefore replace P440ar controller card.
Erdogan.
No support by private messages. Please ask the forum!
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04-24-2017 03:59 AM
04-24-2017 03:59 AM
Re: Warning : the cache for smart array p440ar in Embedded slot has beeb disabled bicause the restor
Thank you for your reply. I will wait for the release of version 5.04
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04-24-2017 07:37 AM
04-24-2017 07:37 AM
Re: Warning : the cache for smart array p440ar in Embedded slot has beeb disabled bicause the restor
It is already available as a separate Online flash update package, see here (it's for Microsoft Windows OS, but that is just an example).
I'm not an HPE Employee

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