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HP 1920-8G-PoE+ JG921A Factory Reset

 
Occasional Contributor

HP 1920-8G-PoE+ JG921A Factory Reset

Hello

I have a 1920-8G-PoE+ switch, i need to factory reset so i can use it on my home network. I can login into the switch but i cannot enter any commands without getting '% Unrecognized command found at '^' position.' even when bypassing the running config. I cannot find the IP for the web interface either so CLI is the only way i can factory reset it. I'm new to CLI can anyone give me and idea on how to do this ? 

Thank You

2 REPLIES 2
HPE Pro

Re: HP 1920-8G-PoE+ JG921A Factory Reset

Hi,

Are you able to enable in cli mode.

Are you getting error while enabling?

Or you can also reset by following below steps without going to CLI mode, below is the link:

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-a00023093en_us

Thanks!

I am an HPE Employee

Accept or Kudo

HPE Pro

Re: HP 1920-8G-PoE+ JG921A Factory Reset

Hi,

Has my solution helped you resolve the query or do you need more assistance.

Thanks!

I am an HPE Employee

Accept or Kudo