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Problem Logging In - "Page Can't Be Displayed" Error

 
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Community Manager

Problem Logging In - "Page Can't Be Displayed" Error

There is a chance that when you try to log onto the Community, you may get a “Page Can't Be Displayed" error.

 

We are actively working to fix this problem.

 

In the meantime, if you are experiencing this problem, we have found that by returning to the forum home page, clicking "Sign In," and then and clicking Refresh, you will actually be logged in.

 

Thank you for your patience. We hope to have this issue resolved soon.

 

UPDATE 24 August, 2011: We believe that this issue has been resolved, for all current versions of Internet Explorer, Firefox, Chrome and Safari. Again, thank you for your patience. 

Thanks,
Warren_Admin
Hewlett Packard Enterprise Community Manager
Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise

34 REPLIES 34
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Honored Contributor

Re: Problem Logging In - "Page Can't Be Displayed" Error

Using Chrome I typically see "This webpage is not available"

 

I'm only replying to add the above string to this topic to increase the odds of other folks find this topic.

I searched for it, but did not find it.

 

Hein

 

more search fodder:

 

 " The webpage at [Broken link removed on 03-23-2017 by Admin] might be temporarily down or it may have moved permanently to a new web address. "

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Acclaimed Contributor

Re: Problem Logging In - "Page Can't Be Displayed" Error

HI:

 

For what it's worth, this morning it took at least a dozen trys to login.  I am not exaggerating when I say "a dozen", either.

 

...JRF...

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Honored Contributor

Re: Problem Logging In - "Page Can't Be Displayed" Error

Using Chrome:

 

Error 324 (net::ERR_EMPTY_RESPONSE) - everytime, sometimes mutiple

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Acclaimed Contributor

Re: Problem Logging In - "Page Can't Be Displayed" Error

I've had two cases where I can't get in at all using firefox 5.  But can get in with chrome.

 

I've even gone to HPSC and it shows I'm logged in and then jump to the EBC forum.  I get:

Problem loading page:  The connection was reset

Trying again gives: 

502 Bad Gateway

The proxy server received an invalid response from an upstream server.

A few refreshes gives previous Problem loading page.

 

This particular problem occurred days before this topic was posted, so it may not be the same?

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Occasional Visitor

Re: Problem Logging In - "Page Can't Be Displayed" Error

Works for me now after serveral times of refresh and reload...

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Respected Contributor

Re: Problem Logging In - "Page Can't Be Displayed" Error

Chrome 15.0.849.0 dev-m: either:

"This webpage is not available
The connection to h30499.www3.hp.com was interrupted."

...or:

"Bad Gateway

The proxy server received an invalid response from an upstream server."

Couldn't sign in even once in the last week or so; yet was able to sign in just now.


In IE9:

"Internet Explorer cannot display the webpage"

Refreshing gets me to a sign-in page, and then I am in. With Chrome - pretty much never get to a sign-in page.

 

(Thanks for working on this.)

Systems Administrator
(if my post was helpful, please "mark as a solution" or give "kudos" - thanks)
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Respected Contributor

Re: Problem Logging In - "Page Can't Be Displayed" Error

Works in IE9; still doesn't work in Chrome.
Systems Administrator
(if my post was helpful, please "mark as a solution" or give "kudos" - thanks)
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Valued Contributor

Re: Problem Logging In - "Page Can't Be Displayed" Error

Been trying to log in for a week now. Finally got on by going through the "change password" portal. Keep getting the "Bad Gateway" error message. Usiing IE 8.

Anyone know of a solution or is this the typical HP response of Let Them Eat Cake?
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Acclaimed Contributor

Re: Problem Logging In - "Page Can't Be Displayed" Error

>Anyone know of a solution or is this the typical HP response of Let Them Eat Cake?

 

They claim it is fixed and I'm not having any more problems after last week.  In fact they took down their Latest News link to here.

If it is still failing for you, you may want to drop a PM to .