Announcements
cancel
Showing results for 
Search instead for 
Did you mean: 

Problem Logging In - "Page Can't Be Displayed" Error

 
Highlighted
Respected Contributor

Re: Problem Logging In - "Page Can't Be Displayed" Error


@alex Geroulaitis wrote:
Works in IE9; still doesn't work in Chrome.

As of today: works in IE9 and Cr 13.0.782.218 m (stable).  Does not work in Cr 15.0.865.0 dev-m (developer) - my main browser: "Bad Gateway".

Systems Administrator
(if my post was helpful, please "mark as a solution" or give "kudos" - thanks)
Highlighted
Valued Contributor

Re: Problem Logging In - "Page Can't Be Displayed" Error

>They claim it is fixed and I'm not having any more problems after last week.  In fact they took down their Latest News link to here.

If it is still failing for you, you may want to drop a PM to .<

 

Broken link.  Says page not found.  I wish I could say I was surprised.

 

Finally got logged on today after trying again for a couple days and having "Bad Gateway" error popping up.

 

I use so many different message boards, forums, etc on the internet and it just amazes me that HP, known for their computer/programming/printing/ etc can't get a simple website to work properly.  It's the only one I ever have problems with on a consistent basis.  Not good for their reputation.

Highlighted
Community Manager

Re: Problem Logging In - "Page Can't Be Displayed" Error

Appears that Chrome 13.0.782.218 m is fully stable. This appears to be the most current released Chrome version. I do not believe that beta and developer versions can be supported at this time.

 

Please note, "Page not found" and "Page cannot be displayed" are two different error traps. "Page not found" would be 404, while "Page cannot be displayed" is more likely 500.

 

Thanks,

Warren_Admin, HP Enterprise Community Managing AdministratorAny opinions expressed are mine alone and do not represent HP

Thanks,
Warren_Admin
Hewlett Packard Enterprise Community Manager
Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise

Highlighted
Honored Contributor

Re: Problem Logging In - "Page Can't Be Displayed" Error

 

Chrome13.0.782.218 fails with Bad Gateway.  IE9 was failing with Bad Gateway yesterday, I was able to log in just now. I am able to log in with Firefox 7.0 beta.

 

This has been a problem for me in the last week or so at least.

Highlighted
Acclaimed Contributor

Re: Problem Logging In - "Page Can't Be Displayed" Error

>Chrome13.0.782.218 fails with Bad Gateway.

 

I just tried it and had no problems.  In fact, I used chrome when I couldn't get firefox to work before.

Highlighted
Honored Contributor

Re: Problem Logging In - "Page Can't Be Displayed" Error

There have been one or two days where chrome changed from rarely working with Error 324 to Bad Gateway and no chance to login.

At least for me this is fixed.
Highlighted
Acclaimed Contributor

Re: Problem Logging In - "Page Can't Be Displayed" Error

Well it's back again for firefox 6.0.1.  :-(

I had to flush my cache twice and open a new tab before I finally got in.

Highlighted
Honored Contributor

Re: Problem Logging In - "Page Can't Be Displayed" Error

I am still getting consistent "Bad Gateway" in IE9 (my default browser) and Chrome.  FF 7 beta is working but inconvenient.  I can log in fine to the HP consumer forums.

 

I really hope this gets addressed, the current situation discourages me from answering questions here.

Highlighted
Respected Contributor

Re: Problem Logging In - "Page Can't Be Displayed" Error

Chrome users: could you please try logging in from an "incognito" window (Ctrl-Shift-N in Windows)?  In my main profile, "bad gateway".  In "incognito" - got right in. Are you able to log in? (Gimme me some kudos if so :))

 

Same with a different profile: logged in right away.

 

There is something specific to a local profile (cache, cookie, configuration - not sure) that causes the error.  That's not to say it's a user error - it's not, it's clearly HP problem since everything else works just fine, thank you.

 

(15.0.865.0 dev-m)

Systems Administrator
(if my post was helpful, please "mark as a solution" or give "kudos" - thanks)
Highlighted
Honored Contributor

Re: Problem Logging In - "Page Can't Be Displayed" Error


@alex Geroulaitis wrote:

Chrome users: could you please try logging in from an "incognito" window (Ctrl-Shift-N in Windows)?  In my main profile, "bad gateway".  In "incognito" - got right in. Are you able to log in? (Gimme me some kudos if so :))

 

Same with a different profile: logged in right away.

 

There is something specific to a local profile (cache, cookie, configuration - not sure) that causes the error.  That's not to say it's a user error - it's not, it's clearly HP problem since everything else works just fine, thank you.

 

(15.0.865.0 dev-m)


Interesting - it does work for me in incognito mode on Chrome, it fails in normal mode. 

 

Same result on IE9 - normal login fails, it works in InPrivate mode.  

 

I think you are on to something here.  

 

BTW, the same (?) passport login from the HP Consumer forums works fine on all my browsers without the incognito/InPrivate mode workaround.