Not slowing down! HPE InfoSight extends its Reseller feature capability

[Katie_Fritsch]

We’ve just extended the HPE InfoSight platform with features that make it even simpler for our partners to forecast the capacity and performance needs of their customers and be more proactive with recommendations and advice—all in a single view.

Intelligence is the lifeblood of the HPE Storage portfolio. With thousands of customers, years of experience, and decades of years collecting data, using artificial intelligence and predictive analytics allows us to engineer smarter products that meet customers’ needs today and well into the future.

HPE InfoSight, our AI-driven operations platform, is a key competitive differentiator for HPE, and it can be a key differentiator for our partners as well. Since 2014, we have allowed resellers to view their customers environments (if the customer agreed). Our partners saw a significant advantage in having access to InfoSight because it allowed them to instantly understand their customer’s environment, and assist them in provisioning and plan for future requirements. It was a win-win for the customer and the reseller.

The reseller capability was a major hit because of its ease of use and enabled resellers to help their customers achieve their goals.  We have now expanded this feature to make it even simpler, providing a dashboard for all of their customers in a single view. 

We are not slowing down and are continuing to enhance InfoSight to drive a better partner and customer experience. At HPE, we know that when partners are happy, customers are happy. The new reseller features have two key areas of upgraded functionality: user experience features and sales features. Here are some details on both.

User experience features:

• Reseller will have an overview of all its customers’ arrays (with permission), aggregated on one page.
• Additional details of the arrays are easy to explore​ in one click of a button and can be downloaded.
• Customer arrays can be easily sorted by hardware/software upgrade recommendations, hardware status, usable space, support end date, etc.

Sales features:

• Capability to view individual array statistics (space utilization, warrant expiration date) in one view. ​
• Ability to sort and get precise data across all ofyour customer accounts to make quick decisions to advise your clients on infrastructure upgrades and planning for the future.

This feature is now available on HPE InfoSight.

Stay connected

Connect with us in person at MWC in Barcelona on February 25-28! Come and chat with the InfoSight experts at our booth and learn how you can use InfoSight.

As always, please follow our blogs for the latest updates on HPE InfoSight plus more insights on how HPE continues to pave the way for autonomous infrastructure. Discussions will continue here on Around the Storage Block and also on Servers: The Right Compute

Katie Fritsch
Hewlett Packard Enterprise

@HPE_Storage
linkedin.com/in/katherinefritsch/
hpe.com/storage