Any way to restart web/management services without restarting the array?

[hux]

I have a Nimble CS700 that's no longer under support. Its web GUI is pretty much non-functional - as in, it will load but trying to do anything after that results in the red pop-up error about web services. At the CLI, most commands result in "Array management service unavailable. Operations may fail."

I deduce from this that certain services that need to be running aren't running. So is there a way to list/start/stop/restart services from the CLI?

[Sheldon Smith]

From the CLI, do software --precheck

If no errors come back, then do failover
and the controllers will swap Active-Standby state. In the process it should start the GUI on the newly Active controller.

[hux]

Hi Sheldon,

Thanks for the suggestion. I tried the first command but it failed with the same service error:

Nimble OS $ software --precheck
INFO: Failed to determine if local array is group leader.
ERROR: Update pre-check failed.
ERROR: Array '[my array]' pre-check failed: A service is not running or is not reachable. If the condition persists, contact Nimble Storage Support.

Given that result, I figured I'd better not attempt the failover.

[Thomas_Lam_HK · Accepted solution]

No, we don't offer those commands for normal admin user.

To restart those backend service it requires speical login from support.

[hux]

Wow! So basically, without maintaining a support contract, if anything goes wrong it's basically a brick?

That's really disappointing. Oh well.