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Factory Reset/Wipe

 
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Occasional Contributor

Factory Reset/Wipe

How do I Factory Reset/Wipe an array? Seems that Array --resetup doesnt really clean it up. We are in process of learning and want to run through a couple of setups from scratch

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Occasional Advisor
Solution

Re: Factory Reset/Wipe

Hi Troy,

Please raise a support ticket with our support team who can assist with completing the rest/wipe process for you. Depending on your location you can find the correct toll free number here Customer Support | Nimble Storage.

Hope this information helps.

Thanks

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Occasional Collector

Re: Factory Reset/Wipe

That response is not helpful Daniel_monkey. The Support page for nimbles in HPE is a dead loop. I have tried multiple links when searching Nimble and all have lead to the notice "this product is no longer supported"

But I did find the following which should answer the question and provide additional reference material. 

Short answer is: array --resetup

I found the info in a document at the following on Page 11. 

https://community.hpe.com/hpeb/attachments/hpeb/array-setup-networking/891/1/pubs_command_reference_2_3.pdf

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HPE Blogger

Re: Factory Reset/Wipe

Spamgoessplat,

Sorry to hear about the experience with the support webpage   Here are the nimble storage support phone numbers depending on your Geo:

https://h20195.www2.hpe.com/v2/Getdocument.aspx?docname=a00050207enw

The main page is https://support.hpe.com and search for "Nimble Storage" on that gives you this doc above.

HPE Nimble Storage
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HPE Blogger

Re: Factory Reset/Wipe

Hello,

Indeed - this thread was written >3 years ago, before Nimble was acquired. Hence the link is dead. Thankfully @mamatadesaiNim provided the correct link.

If you need to reset or reinitialise a Nimble array, you MUST speak with Nimble Support for this to happen. You can always email support@nimblestorage.com too.

Nick Dyer
Global Storage Field CTO & Evangelist

twitter: @nick_dyer_