Nimble Setup Manager Questions

[michael_lindsey]

Just getting started with Nimble, I have it racked and connected to the switch. I am also directly connected to the same switch/network, but the Nimble Setup manager will not find the array. Any suggestions?

It's on a 10.1.45.X network. I am attached to that same switch and am getting a 10.1.45.61 address. There is no DHCP but I cannot find the array to configure the interface.

Thanks,

[rugby0134 · Accepted solution]

The Nimble Setup manager must be installed on your windows machines. The array is using a UDP broadcast to announce itself to the install software (no IP assignment needed) on the same subnet.

Things of note:

     You must be running the same level of install software to OS. So 1.X software for 1.4 code, and 2.X software for 2.X code.

     I have seen switches auto-disable the eth1 ports as they see the UDP broadcast as a port storm.

Make sure the both nimble controllers are running - press the power button once (quick push tell the passive controller to boot)

As a last resort:

Run the serial console software with the following settings:

     Data bits: 8

     Parity: None

     Stop bits: 1

     Speed: 115.2Kbps

Log in as user admin with the password admin.

     Attach to the serial port on the A ctrl - and run "setup" form the commend line.  If the password doesn't work, then the B ctrl is active. Move cable to b ctrl and try "setup" from there.

As always you can call support and they will help you immediately.

Setup can be run interactive or as a single command line.

Here's an example of just doing the setup from a single command line:

$ setup --name nimbleclisetup --domainname admin.nimblestorage.com  --dnsserver 8.8.8.8 --ntpserver time.nimblestorage.com --timezone America/Los_Angeles --subnet 10.12.147.253/255.255.0.0 --subnet_type management,data --subnet  10.12.155.253/16 --subnet_type management,data --subnet

10.12.0.0/255.255.0.0 --subnet_type management,data --subnet 10.12.0.0/16 --subnet_type management,data --array_ipaddr  10.12.147.253 --discovery_ipaddr 10.12.145.253 --data_ipaddr 10.12.153.253 --data_ipaddr 10.12.155.253 --data_ipaddr 10.12.157.253 --data_ipaddr 10.12.159.253 --support_ipaddr 10.12.149.253 --support_ipaddr 10.12.151.253  --default_gateway 10.12.255.254

[amirul93]

Also try the following:

Remove all network connections to both controllers but leave only one.

Remove all connections from the controllers to the switch and connect your laptop directly to eth0/M on one controller using a UTP cable. If that doesn't work, try the other controller.

[michael_lindsey]

This issue has been resolved.  You can close this case.

Thanks,

[amirul93]

Thanks Michael.

This is not a support case though but a forum for like-minded people. Would be good if you could share further details of the issue and how you resolved it for the community in case someone else experiences this in the future?

Thanks,