reformatting a ze5200

[Joe Santiago]

i need to format one of my machines (HP Pavilion ze5200). I saw the discs HP gave me ... looked like 'system recovery' and then a 'windows xp' disc. was wondering what the 'system recovery' did.... because i have a nasty virus and can't get rid of it and need to format. should i just use the 'windows xp' disc or the 'system recovery'

[Rune J. Winje]

Haven't tried it, but I think the "system recovery" is the disk you use and that will format and install XP (i.e. ask for the xp cd after a while). Should get it back to "factory installed" mode.

(Hope you have a backup of your own files/docs etc...)


Cheers,
Rune

[Ron Kinner]

What kind of virus? Perhaps we can get rid of it for you and save you the loss of your data?

http://www.tomcoyote.com/hjt/HijackThis.exe

Save the program, Open HijackThis and SCAN your system then SAVE LOG and post the log as an attachment to a reply by pressing Browse and pointing at the log file.

Ron