BL460c powering off

[David Heiert]

In the last couple of months, we have a blade that just powers off for no reason. It is a 460c G5 in a c7000 chassis running Windows 2003 X64. The log on the chassis just shows power removed and Windows reports unexpected shutdown.
"iLO 2 06/05/2010 11:18 06/05/2010 11:18 1 Server power removed. "

Oddly enough, the virtual button for power on fails and this shows in the syslog:
"Jun 5 13:01:51 OA: Blade 4 has been allocated 323 watts but iLO is reporting the blade is powered off."

Other info: all other blades in this chassis do not have this problem and are all G1 running I15 ROM. This one is G5 running I23 ROM which is the only difference I could find.

[Gerardo Arceri]

You might need to have the server/enclosure serviced by HP.
Before that i suggest you upgrade the Enclosure OA Firmware along with the server Firmware. If that doesn't solve the problem then go ahead and get a case opened to get it serviced.
For details on Server Firmware upgrades please check:
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00264524/c00264524.pdf

[David Heiert]

Definitely not what I wanted to hear. It looks to me like we are up to date on both chassis and server FW.

[Torsten.]

>> It looks to me like we are up to date on both chassis and server FW.


Only you know what is currently installed (OA, iLO, etc.).


Based on my own experience there are more firmware related problems than real hardware ... but sometimes it is a real hardware problem.

[David Heiert]

I had thought about going back to ROM I15 since none of the other machines have this problem. Is that worth a try or not?

[Torsten.]

I'm sure you cannot use the G1 BIOS on the G5 server.

[David Heiert]

OK, then back one level.

[Torsten.]

But OA is at 3.00 and iLO at 1.82?

[David Heiert]

OA is at 2.52. ILO is 1.79 for all machines.
We paid a the contractor who set up the system originally to come in and update the entire chassis to the latest stable version and this was it per them.

[Torsten.]

It's a bit hard to get all the fixes in different versions, because each version list only the changes made compare to the previous version.

However, I would consider to update them all.