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тАО02-08-2010 09:23 AM
тАО02-08-2010 09:23 AM
BL495c G5 ASR
We have 8 BL495c's in a VMWare 3.5 ESX Cluster. Back in October, one of these servers crashed:
ASR Detected by System ROM
HP VMWare found nothing with VMWare that caused this. The hardware team from HP had us run diagnostics which also found nothing wrong. They recommended we upgrade bios, ILO, etc..the usual stuff that they recommend. We did all of this to all of the servers.
2 Days ago, another 495c crashed that is in this cluster. Once again HP support cannot seem to find the reason and it is going down the same channels as it did before.
What am I supposed to do? I have a feeling that this will just happen again in another 3 months to another server.
Thanks.
ASR Detected by System ROM
HP VMWare found nothing with VMWare that caused this. The hardware team from HP had us run diagnostics which also found nothing wrong. They recommended we upgrade bios, ILO, etc..the usual stuff that they recommend. We did all of this to all of the servers.
2 Days ago, another 495c crashed that is in this cluster. Once again HP support cannot seem to find the reason and it is going down the same channels as it did before.
What am I supposed to do? I have a feeling that this will just happen again in another 3 months to another server.
Thanks.
3 REPLIES 3
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тАО02-08-2010 09:38 AM
тАО02-08-2010 09:38 AM
Re: BL495c G5 ASR
I have been reading that maybe I should disable ARS on these servers so VMWare can create a full dump when another issue occurs. I am seeing this on the VMWare servers. I am not sure how i feel about it.
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тАО02-08-2010 10:38 AM
тАО02-08-2010 10:38 AM
Re: BL495c G5 ASR
Are You using HP SNMP agents / HP-health agents in the ESX ? Which update of the 3.5 ESX ? Consider disabling the ASR totally as You are using the ESX hosts in a cluster.
Remember to give Kudos to answers! (click the KUDOS star)
You can find me from Twitter @JKytsi
You can find me from Twitter @JKytsi
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тАО02-08-2010 11:36 AM
тАО02-08-2010 11:36 AM
Re: BL495c G5 ASR
Yes we are. I think that is the route I am going to take, especially after seeing this KB.
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1010842
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1010842
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