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Error whilst upgrading to the lastest BIOS for a BL465c G7

 
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Occasional Contributor

Error whilst upgrading to the lastest BIOS for a BL465c G7

I am trying to apply the latest BIOS update for a BL465c G7:-

 

From: A19 - 01/29/2011

To: A19 - 05/10/2011

 

and I am getting the following error:-

 

The installation procedure did not complete successfully. An error occurred during the setup process.

 

You may look at the setup log file for more details if desired.

 

Additional Information:

   Can't execute the Program table

 

Press the 'Close' button to exit Setup.

 

I have downloaded the version to run under Windows 2008 R2 (cp015578.exe)

25 REPLIES 25
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Occasional Contributor

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

Hi,

 

Have you recived any comments from HP on this one? I have the same issue only from an older bios to the lastest.

 

I have testet all kind of stuff without getting any progress.

 

Please let me know....

 

Tore Andre Asheim

Master ASE HP

Norway

 

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Occasional Contributor

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

Hi,

 

No I haven't heard a thing from HP about this, and I have tried looking online but haven't found anything that relates to the error.

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Occasional Advisor

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

I have the same issue. Can someone from HP suggest?

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Occasional Advisor

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

The offline method didn't work as well. I attached rompaq.iso to the server and reboot it but the ROM update still failed. I think the f/w itself has problem.

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Occasional Advisor

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

it failed on 2 servers but succeeded in 1 server even though they are same model and BIOS level. The flash log shows error like below

CFlashTable::ExecuteSetupTable()
CFlashTable::ExecuteEraseTable()
CFlashTable::ExecuteProgramTable()
CFlashTable Error: Can't execute the Program table
CFwFlash Error: Can't execute the Program table

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Occasional Contributor

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

This is what I have in my flash.debug log:-

 

System ROM flash engine built Jun  3 2011 17:07:36
SysRomInstaller!DllMain: DLL_PROCESS_ATTACH
SysRomInstaller!Initialize: Creating CSystemRomComponent
CComponent::CComponent()
CSystemRomComponent::CSystemRomComponent()
Command line: "C:\Users\<username>\Desktop\BIOS Update\cpqsetup.exe" 
CComponent::Initialize()
CComponentXML::Initialize: Using c:\users\<username>\desktop\bios update\cp015578.xml
CSystemRomComponent::Initialize()
CFwFlash::CFwFlash()
CFlashTable::CFlashTable()
CSystemRomFlashTable::CSystemRomFlashTable()
CSystemRomFlash::CSystemRomFlash()
CSystemRomFlash::Initialize()
CFwImage::CFwImage()
CSystemRomImage::CSystemRomImage()
CSystemRomImage::Initialize()
CSystemRomImage::ReadConfigFile()
CSystemRomImage::LoadImage()
CSystemRomFlashTable::Initialize()
CFlashTable::Initialize()
CFlashTable::InstallDrivers: Installing cpqftbl
CFlashTable::GetTableFromBootBlock()
CFlashTable::SelectTable($CPQFLSH)
CFlashTable::QueryTableInfo()
CFlashTable::ReadHeader()
CFlashTable::ReadTable()
CFlashTable::GetTableFromBootBlock: HeaderAddr = 0x000FFE14
CFlashTable::GetTableFromBootBlock: HeaderSize = 44
CFlashTable::GetTableFromBootBlock: TableAddr  = 0xFFFFE000
CFlashTable::GetTableFromBootBlock: TableSize  = 1390
CFlashTable::GetTableFromBootBlock: TableCRC   = 0x30A20AB3
CSystemRomFlashTable::GetTableFromDisk()
CSystemRomFlashTable::GetFlashTableFileName()
    System Name:  ProLiant BL465c G7
    ROM Family:   A19
    ROM Date:     01/29/2011
    Image Name:   HP ProLiant BL465c G7
    Image Family: A19
    Image Date:   05/10/2011
CFwFlash::IsCompatible: SystemId = A19
CFwFlash::IsCompatible: ImageId  = A19
CSystemRomComponent::SetInstallState: CPQSTATE_INSTALLEDOLDER
CComponent::GetProperty: CPQPROP_SETLOGSTRUCT (ignored)
CComponent::GetProperty: CPQPROP_NAME = "Online ROM Flash Component for Windows x64 - HP ProLiant BL465c G7 (A19) Servers"
CComponent::GetProperty: CPQPROP_VERSIONNEW = "05/10/2011"
CComponent::GetProperty: CPQPROP_NAME = "Online ROM Flash Component for Windows x64 - HP ProLiant BL465c G7 (A19) Servers"
CComponent::GetProperty: CPQPROP_VERSIONNEW = "05/10/2011"
CComponent::GetProperty: CPQPROP_VERSIONCURRENT = "01/29/2011"
CComponent::GetInstallState: CPQSTATE_INSTALLEDOLDER
CComponent::GetProperty: CPQPROP_INSTALLSTATE: State = 2
CComponent::GetProperty: CPQPROP_INSTALLSTATE: Message = ""
CComponent::GetProperty: CPQPROP_VERSIONCURRENT = "01/29/2011"
CComponent::Install: Entry
CComponent::InstallThread: Entry
CSystemRomComponent::InstallWorker: Entry
CSystemRomFlash::DoFlash()
CFlashTable::DoFlash()
CFlashTable::ExecuteSetupTable()
CFlashTable::ExecuteEraseTable()
CFlashTable::ExecuteProgramTable()
CFlashTable Error: Can't execute the Program table
CFwFlash Error: Can't execute the Program table
CSystemRomComponent::InstallWorker: DoFlash failed
CSystemRomComponent::InstallWorker: Exit (Result = 0)
CComponent::InstallThread: Exit (Result = 0)
CComponent::Install: Exit (Result = 0)
SysRomInstaller!Cleanup: Deleting CSystemRomComponent
CSystemRomComponent::~CSystemRomComponent()
CSystemRomFlash::~CSystemRomFlash()
CSystemRomFlashTable::~CSystemRomFlashTable()
CFlashTable::~CFlashTable()
CFlashTable::RemoveDrivers: Removing cpqftbl
CFwFlash::~CFwFlash()
CSystemRomImage::~CSystemRomImage()
CFwImage::~CFwImage()
CComponent::~CComponent()
SysRomInstaller!DllMain: DLL_PROCESS_DETACH

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Occasional Advisor
Solution

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

I have contacted HP and they asked me to update the CPLD first and then the ROM. Windows component is here: ftp://ftp.hp.com/pub/softlib2/software1/sc-windows-fw/p919033972/v71525

I will give it a try and let you know if the issue is fixed. The update requires the blade to be removed from enclosure and inserted back after 30sec.

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Occasional Contributor

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

Top work, thanks for the update...

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Occasional Advisor

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

The problem is fixed. Will be good if HP could put on this as a KB.