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12-07-2023 06:12 PM - last edited on 12-11-2023 07:43 PM by support_s
12-07-2023 06:12 PM - last edited on 12-11-2023 07:43 PM by support_s
I have a C7000 chassis that's been in production for many years now. Only had a single OA module in it and it died on me a couple of days ago (no power whatsoever). All of the fans on the back are blinking amber and the front OA display is dead. I ordered 2 refurb modules and just wanting to know, besides probably needing to update firmware and assigning an IP to it, is there anything else I can expect to be hit with or need to prepare to do?
Solved! Go to Solution.
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12-07-2023 07:13 PM
12-07-2023 07:13 PM
Query: Onboard Administrator module died
System recommended content:
1. C7000/C3000 Enclosure Unable access the Onboard Administrator Web interface /GUI Console
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12-07-2023 07:18 PM - edited 12-07-2023 08:51 PM
12-07-2023 07:18 PM - edited 12-07-2023 08:51 PM
Re: Query: Onboard Administrator module died
The link provided refers to a firmware issue with the OA. Mine was already at 4.90 and had been fine for years until a few days ago. Again, my module shows no power indication whatsoever.
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12-08-2023 08:18 PM
12-08-2023 08:18 PM
SolutionWell, I got to play email tag with a vendor services resource about this and he concurred that the most I'd be hit up with was having to update the firmware and resetting up the OA if I did not have a backup. The backup I did have turned out to be for my Virtual Connect. The OA module shipped at version 3.70, so I had to finagle Firefox to back down TLS enough to allow me to connect to the GUI (was able to set the IP address info at the front OA panel). Stepped it through 4.50 first, then to 4.97. Already had the IP addresses of all my Interconnects and Bays in PRTG, so updated those addresses accordingly. The rest was just simple admin config (SNMP, NTP, Syslog, User accounts, etc...). I ordered 2 modules just in case, so come Monday, I'll pop in that second module, update firmware on it accordingly to that they are the same so they can in turn sync with each other. I also did a "show config" to get a running config txt file just in case as well. All is well again. Thanks.
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12-10-2023 07:52 PM
12-10-2023 07:52 PM
Re: Onboard Administrator module died
Hello @Cajuntank MS,
That's great!
We are glad to know you were able to find the solution and we appreciate you for keeping us updated.