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WS460c Gen8 not detecting AMD FirePro S4000X Mezzanine

 
it61066
Frequent Advisor

WS460c Gen8 not detecting AMD FirePro S4000X Mezzanine

My WS460c Gen8 is not detecting the AMD FirePro S4000X in Windows 7 sp1 x64; In device manager, I am seeing the integrated Matrox G200eH under display adapters but no other devices (nor unknown). In OA (c7000), I can see a Mezzanine card in slot 2 (HP MXM Mezzanine Type-B). Tried the followings:

Installed HP PSP 9.70, tested a second adapter: no change. Same problem with Win10. Latest Bios installed (2019): same issue. The strange behavior of the workstation: setting User mode in Bios is not working: if set user mode, the front display still shown (GUI).

HPE ASE Proliant-Synergy & Storage Certified Engineer
Clustering & Virtualization Support (Microsoft & Vmware)

1 REPLY 1
DanRobinson
HPE Pro

Re: WS460c Gen8 not detecting AMD FirePro S4000X Mezzanine

Reboot into BIOS/F9

Do you see the card anywhere in there?
There is a spot to disable PCIe devices, and it should be there if the server is detecting the HW at all.

 

Similarly you could boot a Ubuntu Live CD ISO from the iLO and then see if LSPCI shows the card or not.

 

Just trying to determine if this is a HW or SW issue.



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