Cannot get NTP to work on new Procurve 5130 Switch

[summa]

Hi,

I've been having an extremely difficult time trying to get NTP to work on the new Procurve 5130 Switch (5130-48G-PoE+-4SFP+ (370W) EI JG937A) using firmware  JG937A-3109P07.

I set the DNS up.

 dns server 8.8.8.8
 dns server 8.8.4.4

I set the gateway up.

 ip route-static 0.0.0.0 0 10.10.10.1

I can ping the ntp server.

ping pool.ntp.org
Ping pool.ntp.org (206.108.0.132): 56 data bytes, press CTRL_C to break
56 bytes from 206.108.0.132: icmp_seq=0 ttl=56 time=5.926 ms
56 bytes from 206.108.0.132: icmp_seq=1 ttl=56 time=6.860 ms
56 bytes from 206.108.0.132: icmp_seq=2 ttl=56 time=5.382 ms
56 bytes from 206.108.0.132: icmp_seq=3 ttl=56 time=5.402 ms
56 bytes from 206.108.0.132: icmp_seq=4 ttl=56 time=5.381 ms

--- Ping statistics for pool.ntp.org ---
5 packet(s) transmitted, 5 packet(s) received, 0.0% packet loss
round-trip min/avg/max/std-dev = 5.381/5.790/6.860/0.574 ms

I setup my time server.

 ntp-service unicast-server pool.ntp.org

The result is this:

disp ntp-service sessions
       source          reference       stra reach poll  now offset  delay disper
********************************************************************************
    [5]206.108.0.131   INIT              16     0   64    - 0.0000 0.0000 0.0000
Notes: 1 source(master), 2 source(peer), 3 selected, 4 candidate, 5 configured.
 Total sessions: 1

disp ntp-service status
 Clock status: unsynchronized
 Clock stratum: 16
 Reference clock ID: none
 Clock jitter: 0.000000 s
 Stability: 0.000 pps
 Clock precision: 2^-20
 Root delay: 0.00000 ms
 Root dispersion: 785.44617 ms
 Reference time: 00000000.00000000  Thu, Feb  7 2036  6:28:16.000

What am I doing wrong?  I even tried this, because that's the vlan with an vlan-interface ip:

ntp-service source Vlan-interface 10

[summa]

o m g.  forgot to enable ntp-service.  well to be fair it wasn't in the comware manual lol.

ntp-service enable

[VoIP-Buddy]

Did that do the trick for you?  If not, there may be a firewall that is blocking Port 123.

Regards,

David

[mhuffman]

summa, sorry you had trouble getting ntp configured on your 5130 switch. i noticed you mentioned you couldn't find the ntp-service enable command in the comware manuals. you can find that information in the latest HP 5130 EI Switch Series Network Management and Monitoring Configuration Guide on page 14 (Enabling the NTP service). This guide can be found at http://h20566.www2.hpe.com/hpsc/doc/public/display?sp4ts.oid=7399420&docId=emr_na-c04771713&docLocale=en_US. hopefully, you'll be able to find other useful infomration that will help you with configuring your new 5130 switch in this manual and the others for this switch found at http://h20566.www2.hpe.com/portal/site/hpsc/public/psi/manualsResults/?sp4ts.oid=7399420.

[pombeii]

WOW! Mike, nice to see you here! A great source to identify documentation issues:) Wendy

[summa]

Yea it's all working great now.

I was looking at the HP - Comware - Cisco CLI reference document.  Unfortunately, that one was for Comware 5 and I didn't know there would be changes in the commands between that and Comware 7.

I've since been looking at the H3C site and it's got all the information I need.

http://www.h3c.com/portal/Technical_Support___Documents/Technical_Documents/Switches/H3C_S5130_Series_Switches/Configure/Configuration_Guide/S5130-EI_CG-Release_31xx-6W102/10/