Firmware upgrade failed

[marlobrent]

Morning,

I attempted to upgrade the firmware on our switches this morning, two stacks out of three worked fine, the other did not. I’ve used the same method for the past few upgrades and no problems occurred previously.

The procedure we use is to TFTP the ipe file onto the switch and then:
boot-loader file flash:/5130HI-CMW710-R3506P10.ipe all main

I then received an error saying “no sufficient storage space on slot 2"

I didn’t really know what to do to be honest, so I carried on by saving the config and rebooting the switch. The switch came back on but, as expected it looks like it’s now only updated the firmware on slot 1. For some reason, it also seems to have split the IRF into two, with both switches thinking they are master. I can no longer SSH onto the switch via IP, I assume this is because both IRF members have the same IP. I can access via a console cable though.

Switch1
<RBASWT>disp irf

MemberID Role Priority CPU-Mac Description

*+1 Master 32 f010-90db-7402 ---

Switch2
<RBASWT>disp irf

MemberID Role Priority CPU-Mac Description

*+2 Master 31 f010-90db-7403 ---

Boot-loader info…….

Switch 1
<RBASWT>disp boot-loader

Software images on slot 1:

Current software images:

flash:/5130hi-cmw710-boot-r3506p10.bin

flash:/5130hi-cmw710-system-r3506p10.bin

flash:/5130hi-cmw710-freeradius-r3506p10.bin

Main startup software images:

flash:/5130hi-cmw710-boot-r3506p10.bin

flash:/5130hi-cmw710-system-r3506p10.bin

flash:/5130hi-cmw710-freeradius-r3506p10.bin

Backup startup software images:

flash:/5130hi-cmw710-boot-r3506p06-US.bin

flash:/5130hi-cmw710-system-r3506p06-US.bin

flash:/5130hi-cmw710-freeradius-r3506p06-US.bin

Switch2
<RBASWT>disp boot-loader

Software images on slot 2:

Current software images:

flash:/5130hi-cmw710-boot-r3506p06-US.bin

flash:/5130hi-cmw710-system-r3506p06-US.bin

flash:/5130hi-cmw710-freeradius-r3506p06-US.bin

Main startup software images:

flash:/5130hi-cmw710-boot-r3506p06-US.bin

flash:/5130hi-cmw710-system-r3506p06-US.bin

flash:/5130hi-cmw710-freeradius-r3506p06-US.bin

Backup startup software images:

flash:/5130hi-cmw710-boot-r3506p06-US.bin

flash:/5130hi-cmw710-system-r3506p06-US.bin

flash:/5130hi-cmw710-freeradius-r3506p06-US.bin

I’m a bit unsure of how to proceed now really. At the moment the switches themselves seem to be functioning well. They both have links back to the cores.

Any help would be great!

[akg7]

Hi,

It seems slot2 flash has less or no space to extract new version .ipe file.

Please run to check the space in slot 2.
<hpe>dir /all-filesystems
Remove the unused files from slot 2 flash.
<hpe>delete /unreserved <filename>

This command will remove the file.

Thanks!

[Ivan_B]

Hi @marlobrent !

I would add "reset recycle-bin" command to the @akg7 's suggestion, just in case if there are a lot of files in the recycle bin, those files that was not deleted with '/unreserved' keyword of the 'delete' command, they are not visible, but take space. 

[akg7 · Accepted solution]

Hello,

HPE is awaiting your response. Please confirm status of your query.

Thanks!

[avinfotech]

I had also same problem and it has been solved by using this command. Thank your for help.

[ActoBit]

Same problem

[akg7]

Hello,

You can check the space in slot and delete the unreserved files.

<hpe>dir /all-filesystems
Remove the unused files from slot 2 flash.
<hpe>delete /unreserved <filename>

also reset the recycle bin just in case some files are there:

<HPE>reset recycle-bin

Thanks!