Re-claim Aruba Access Points to Inventory

[doe87574]

Hello,
I have five Aruba APs in my home lab. Last week I realized that some of my APs went down. I originally managed them via Virtual Controller, but I couldn't access the WebUI anymore. Resetting them to factory default did not work, so I suspect someone registered them via Greenlake and overwrote my configuration.

Is someone able to check the devices and transfer them to my inventory? Already contacted the support, but it seems they do nothing without an active service contract.

Best,
Henry

[Nirav_Shah]

Hello Henry,

Please follow the below steps in order to further assist you,

1. Log into https://common.cloud.hpe.com
2. Select a workspace
3. Click the ? icon on the top right corner of the screen
4. Select “Create new case”
5. Fill in this form.

The respective team will review the details and assist further.

Regards,

Nirav