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Device(s) with Serial Number: XXXXXXXX not found.

 
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vladru
Frequent Visitor

‎10-07-2024 04:08 AM - edited ‎10-07-2024 04:11 AM

‎10-07-2024 04:08 AM - edited ‎10-07-2024 04:11 AM

Device(s) with Serial Number: XXXXXXXX not found.

Hello, everyone. When trying to add equipment on the GreenLake portal I get an error that no equipment was found with this serial number. Please help in solving this issue.

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NDonthi
HPE Pro

‎10-07-2024 06:48 AM

‎10-07-2024 06:48 AM

Solution

Re: Device(s) with Serial Number: XXXXXXXX not found.

HI.

This needs assistance from support, suggest you to log a case with GreenLake platform team.

https://h41390.www4.hpe.com/support/index.html?form=greenlakesupport 

Regards, Narendra



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