Command View EVA (6, 6.02 and 7) Service start times out

[Rudolf Stark]

Hello,

on all 3 Versions (6, 6.02 and 7) of Command View EVA (EVA4000, XCS 6.100) the service could not start: It stays on "starting", and stop, start and restart are greyed out. Only the properties to manual or disabled for next restart can be changed.

Before, the Microsoft-Hotfixes where installed, but after "deinstalling" them (by using the System-Image-before), same problem. So I would say "no changes occur"!

Any ideas?

Thanks and regards
Rudolf

[Peter Reuter]

I am having the same issues after installing the latest batch of hotfixes. I am keen to hear if there is a solution to this.

Peter.

[Peter Reuter · Accepted solution]

I ended up trying everything

- un-installed hotfixes
- re-image management server to previous hotfix install
- replaced hba
- replaced fibre cable

The solution in the end was to power cycle the 2 controllers, this was the only thing I could do to get the command view eva service to start. (not the ideal solution but I am lucky enough the system isn't live yet)

I am running command view 7.0 for EVA 4000 HSV200 version 6110

Peter

[Rudolf Stark]

Thank you Peter,

I have disbaled the FC-Ports on the node, and the service is starting, but CV has no accesss to the EVA. Then I have rebooted the Master-Controller due to an outstanding operation -> this solves the issue.

So your tip, rebooting the Controllers would also fixed the problem!

Regards
Rudolf