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05-21-2014 12:01 PM - last edited on 05-19-2015 08:44 PM by Maiko-I
05-21-2014 12:01 PM - last edited on 05-19-2015 08:44 PM by Maiko-I
HpCISSs3 Event ID 5012 I/O being retried
Hi everyone,
Setup:
We have a C7000 blade enclosure with 2 x HP 6Gb SAS BL Switch on them, connected to 7 x D2700 disk enclosures via 2 eSAS cables each, dual domain enabled.
In this Enclosure a ProLiant BL660c Gen8 with Smart Array P731m (BBWC enabled, Write 100%) connected to some of the disks from multiple D2700 enclosures (RAID50 from 18 x SAS dual port disks and RAID10 from 8 x SSD single port).
There are other servers on the same enclosure working with the same storage, but they are not loaded heavily on disk I/O, and do not have this issue.
Issue:
There are disk read performance problems. Read performance is way below the specs. Write is a bit better, but still not reaching the specs.
Once the load on the disk increases, we are getting numerous events in the event log only on the mentioned blade (OS: Windows Server 2008 R2 Sp1).
Can somebody please explain what these events mean, I have failed to find the description in the web.
Log Name: System
Source: HpCISSs3
Date: 2014.05.21 21:26:54
Event ID: 5012
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: ******
Description:
On controller (bus 6, device 0, function 0) I/O failed for 28. I/O being retried via RAID path for LUN (0, 1, 1).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="HpCISSs3" />
<EventID Qualifiers="17408">5012</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-05-21T18:26:54.079860200Z" />
<EventRecordID>81753</EventRecordID>
<Channel>System</Channel>
<Computer>******</Computer>
<Security />
</System>
<EventData>
<Data>\Device\00000079</Data>
<Data>6</Data>
<Data>0</Data>
<Data>0</Data>
<Data>28</Data>
<Data>0</Data>
<Data>1</Data>
<Data>1</Data>
<Binary>0F0020000800480000000000941300440000000000000000000000000000000000000000000000000100000020000000941300440000000000000000010000000100000001000000</Binary>
</EventData>
</Event>
Thank You for Your help.
Sincerely,
Vince
P.S. This thread has been moved from General to Disk array. - Hp Forum Moderator
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07-29-2014 07:01 PM
07-29-2014 07:01 PM
Re: HpCISSs3 Event ID 5012 I/O being retried
did you ever figure it out?
Thanks
Patrick